Account Manager- Q-Commerce (They/She/He)
Glovo
Bucharest,Romania
‎în urmă cu 23 ore

About Glovo :

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city.

We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives all while having fun! We believe that diversity adds incredible value to our teams, our products, and our culture.

We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact.

It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. In your application, please feel free to note which pronouns you use (fFor example : she / her / hers, he / him / his, they / them / theirs, etc).

Your work-life opportunity :

The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market.

How are we doing this? By paying attention to small details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins.

As an Account Manager for Retail partners (food or non-food), you will be a key role in developing the retail business.

Be a part of a team where you will :

  • Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
  • Onboard new partners on our platform by providing them all the necessary tools and information to start working
  • Be responsible for our partners business performance, analyse their main KPIs and ensure growth MoM. Track and reporting of performance metrics.
  • Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
  • Get feedback from our partners and translate it into product, marketing and operations improvement
  • Own partner’s assortment and pricing category management
  • Be responsible of closing deals with retail partners along with the Commercial Manager
  • Prepare reports and dashboards to present to retail partners and use as source of operational improvements You have :
  • Minimum 3 years of experience in Account Management and / or Business Consultant, mandatory in Food or Non-Food Retail Industry (preferably Food Retail)
  • Analytical mindset
  • Problem solving skills- you look for the root-cause of the problem and go for it till make things happen
  • Perfect written and spoken communication
  • Customer obsession
  • Proactivity, organization skills and obsession with details
  • Experience our Glovo Life benefits :

  • Enticing equity plan
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • Enhanced parental leave including nursery support!
  • Online therapy and wellbeing benefit
  • External learning budget
  • Private medical insurance
  • What you’ll find when working at Glovo :

  • Gas : We work with energy, innovation and passion for what we do. We are committed.
  • Care : We act in the best interest of a sustainable future.
  • Good vibes : We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
  • Stay Humble : We embrace mistakes and feedback to learn from them.
  • Glownership : We roll up our sleeves and get work done no matter our position and level.
  • If you believe you match these values, we look forward to meeting you!

    Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

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