Are you ready to help us make the future?
We have an opportunity for a Sr Technical Support Specialist to join our Honeywell Safety and Productivity Solutions team in Bucharest.
The Technical Support Specialist is the primary customer facingTechnical Support contact for customers, both external as well as internal.
Primary responsibility is to help customers to solve technical issues and toanswer any questions about the features and capabilities of the products
Sr Technical Support Specialist responsibilities :
Follows established process and procedures to provide support to customersvia all contracted channels (phone, email, chat & / or fax).
Properly log all information into the problem management system.
Maintains a high degree of technical knowledge relating to assignedcustomer or product.
Contribute to ongoing Quality Improvement initiatives
Performs other related tasks, as assigned
We offer :
If this is your dream role, then we'd love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.