Essential Duties and responsibilities
Performs the final quality check on all documents affected by regulatory or legislative changes to ensure that accuracy and content standards are reflected.
Independently develops state style standards based upon their analysis of jurisdictional legislative and regulatory procedures.
Exercises discretionary judgment for all workflow and content related queries from editorial processors. Documents errors identified through quality assurance procedures and provides specific information on the type, severity and location of the error.
Modifies documents in electronic workflow with a high degree of accuracy and demonstrates expert knowledge of content standards for diverse and complicated legislative and regulatory content.
Performs system testing for workflow or content management application upgrades. Ensures the integrity of content when data conversion procedures are initiated.
Participates in on-going content standardization projects and content integrity audits. Trains new employees on content production procedures and quality assurance practices.
Provides feedback to off-shore vendors and other departments on quality or technical issues identified in workflow. Other Duties May support additional products, including print production and Market Conduct.
Includes other duties as assigned by supervisor to support ongoing editorial production needs. Job Qualifications Education : BA (or equivalent) Experience : 2 years of work experience in a related field (or equivalent).
Understand content management principals and have the aptitude to learn complex work flows and application system Strong organizational skills, must be able to work in a team environment Be proficient at Microsoft Office applications, and be flexible and responsive to change.