Job Summary MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Understand VWR’s business model and how Infrastructure & Operations Support directly influences our capabilities to conduct daily business operations.
Collaborate with Network Support Team and Contact Center Support Team colleagues on best practice solutions Collaborate with all other Infrastructure & Operations Support Teams to ensure high systems availability, capacity and expected levels of performance.
Practice consistent Change Management, Incident Management and Technology Management and in a professional and effective manner Utilize Avantors standard toolsets such as Servicenew, Solarwinds, OpNet and others to track, monitor, repair, and improve network services.
Create high quality network documentation and drawings and practice disciplined version control Interact with third party network service providers in a professional manner, ensuring consistent delivery of contracted SLA’s.
Contribute to the development of global, enterprise wide, network standards & solutions Validate network architecture & plans to meet the short and long term needs of the business Continually assess and validate network infrastructure and services to meet Information Security standards Monitor industry trends and identify opportunities for new technologies to improve performance, productivity and costs at Avantor l Contribute positively in regular team meetings and project meetings when appropriate Adapt to operate effectively with Avantor’s ways of working continuing the up-time SLA’s and improving Network stability.
Contribute positively to the generation and execution of technology roadmaps aligned to business needs. Performs other duties as assigned.
QUALIFICATIONS (Education / Training, Experience and Certifications) Bachelors Degree or equivalent experience may be considered in lieu of degree 10-12 years experience working in Enterprise Networks, with emphasis on wide area and local area data networks Experience in large network environments (more than 10,000 employees) required Cisco Network certifications required or extensive training and experience may be considered 10 12 Years developing and implementing network security enhancements and maintaining security measures deployed in the network space.
5-8 years AWS experience deploying and maintaining connectivity (TG, Direct Connect, Security Groups ect) KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently) Excellent oral and written communication skills Knowledge of WAN / LAN / Firewall / Wireless and Voice communications best practices Knowledge of AWS or other cloud services, background in IaaS or AaaS highly desirable Knowledge of network routing protocols and their use in highly redundant environments l Detailed Layer 1 through 7 knowledge Knowledge of traffic flow analysis Packet analysis skills Ability to multi-task and prioritize Excellent collaboration skills Strong Documentation skills Flexible with working hours to accommodate standard change windows Participates in on call rotations 1-2 weeks per month Bridge builder with other internal IS teams Acts professionally at all times with all internal & external customers and vendors Vendor management skills a plus ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions) Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level.
Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.
A frequent volume of work and deadlines impose strain on routine basis. Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.
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