Support Engineer (Linux)
Bucharest, Romania
6 zile în urmă


  • Offering 3rd line support - Investigating and fixing problems escalated from 2nd line support
  • Discussing problem resolution with client and internal managers
  • Analyzing and making changes to infrastructure to improve performance
  • Ensuring the correct set-up of monitoring systems
  • Maintaining and improving support information and documentation
  • Mentoring junior technical staff
  • Occasional involvement in installation projects
  • Qualifications and Experience

    Mandatory skills :

  • Experience of supporting and administering Linux systems ideally Centos / RHEL but not limited to other distributions
  • Scripting experience in at least one medium (Shell / Perl / Python)
  • Experience performing patching and running day-to-day maintenance
  • Understanding of TCP / IP networking and diagnosis
  • Experience monitoring and troubleshooting performance related issues
  • Excellent standard of English language, both verbal and written
  • Well-developed communication skills
  • The following skills would be a plus :

  • Experience of supporting database platforms (Oracle / MySQL)
  • Experience of automation tools such as Ansible, Puppet
  • Strong documentation skills
  • Experience of Cobbler or any other management tool
  • Experience with Kali, Ubuntu, Suse, Amazon Linux
  • Load balancer experience
  • Working knowledge of ITIL
  • Complimentary skills with some of the following :
  • o Storage Solutions : HP / EMC,

    o Backup Technologies : Symantec NetBackup,

    o Azure, AWS.

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