The individual we are looking for will be part of a small DevOps task force dealing with documentation for customized Support and Services solutions in a software engineering environment.
The doc materials (Solution Briefs, API guides, User Guides, Test plans etc) are targeting some of the largest customers in the networking & security industry.
If you’ve heard of them, they are probably Keysight customers.
Technical documentation in one of the areas : Virtualization, Wireless, 4G, 5G, Security, Automotive, Data Center Technologies is a big plus, since many of the documentation materials you will produce will be referring to these domains.
What you’ll do on a daily basis :
Write different types of manuals / online content in a clear and concise manner; These could be USER guides, Installation manuals, API guides, Test case documentation, Professional Services projects documentation (such as client-facing training literature, presentations or test plans), Test Results etc
Follow the writing style requirements and best practices for new documentation materials.
Be capable to turn provided visuals in a standardized, brand-consistent manner (using Adobe Illustrator or other tools available)
Have a sense of writing not only for experienced technical audience, but also to review / contribute to materials written for business / marketing / sales audience
Adopt the right kind of communication mechanism to receive inputs (demos / collaborative reviews) from cross functional team
Be proficient in usage of documentation tools & systems and aware of new technologies in documentation, industry best practices;
Interfacing with different company departments (Support, Engineering, Product Management, CM) to gain needed information or work around issues in a timely manner.
Be capable of researching for relevant information independently;
What you’ll need to know :
Be technically savvy in the areas of documentation, by understanding as much as possible the technology and features that you will document;
Excellent English skills, both written and spoken. Excellent written, proofreading, and verbal communication skills;
Good interpersonal skills that include the ability to effectively communicate in both writing and verbally;
Additional skills that are considered a plus :
5 years or more in a similar position creating technical documentation in software engineering.
Experience with Agile methodologies (Scrum), Jira, SharePoint, OneDrive.
Must be flexible with a can do attitude and able to remain professional under high pressure situations;
Strong research skills;
Must be detail oriented, organized and being able to multi-task;
Careers Privacy Statement
Keysight is an Equal Opportunity Employer.
Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Candidates can be considered to work from the following locations :
EMEA : Romania : Bucharest : Bucharest
Job ID : 37902