Dev Ops Support Senior Analyst
London Stock Exchange Group
Bucharest
2 zile în urmă

Dev Ops Support Senior Analyst

  • Bucharest, Romania
  • Dev Ops Analyst

    The aim of the role is to proactively prevent and resolve issues and to provide reactive support in a mission critical type environment.

    The ideal candidate will possess a broad skillset covering application support with some exposure to scripting, automation, release management, systems administration and Oracle databases.

    The role is most suited to candidates willing to embrace a demanding and varied but balanced and flexible work pattern, which would include covering on-site shifts, participating in the 24x7 on-call rota and supporting weekend testing according to project requirements.

    In addition to the above a large part of the role is project based, including playing a key part in on-boarding new applications, upgrading existing systems and implementing the integration into the operations architecture toolset.

    Key Responsibilities

    Provide Level 2 technical advice and risk assessment based on knowledge of applications, databases and system softwareEnsure that all operational responsibilities are performed including monitoring systems and deploying releasesProvide effective escalation and resolution of issues and problems to stakeholdersGain an in depth knowledge of the unit’s processesAct as the operations SME for one or more of the supported applicationsTake ownership of operational live service issues and drive their resolution in order to reduce the number of recurring technical issuesManage the implementation of change without adverse impact to continuity of service, adhering to existing change policy and processes, liaising with other business and technical teamsEnsure changes are correctly impact assessed and implementedTrain level 1 team to perform an adequate level of triage for application issuesWrite and maintain support documentation, service models, incident management processes, technical specifications and user guides.

    Collaborate with other IT teams across the organisation in order to create common standardsProactively identify operational risks.

    Provide short term solutions whilst tracking long term resolution.Identify and implement operational improvements for processes, performance and reliabilityFor any supported interfaces develop an understanding of how they all interactOn-board new applications and integrate them into the operations architectureProvide impacts and implement the necessary changes to the operations architecture toolsetWork closely with project teams to ensure operational requirements are met and changes impacted and implementedProvide input for change planningProvide input to architectural design for network, infrastructure, database and applicationsSupport development changes, providing accurate estimates for time and capital costs, attending project meetings and analysing impact for proposed project work and meeting deadlinesDevelop an understanding of procedures and SLAs for supported services.

    Invoke level 3 support requests, manage their progression and provide input from an operational perspectiveAid business representatives to write clear requirements for any new processes or software changes and provide designs in order to meet those requirements.

    Candidate Background and Skillset

    5+ years of experience in enterprise DevOpsStrong background in LinuxStrong coding / scripting experience (BASH / Shell)Experience with configuring and using a CI / CD tool such as JenkinsExperience with provisioning and configuration management using Bitbucket, Ansible, Terraform or equivalentGit source control using Bitbucket or equivalentExperience with AWS - AWS API, EC2, S3, RDS, Lambda, Route53, VPC, CloudFront, CloudWatch, CloudTrail, IAM, ADFS, ElastiCache, Microservices, Elastic Beanstalk.

    Experience with Hadoop Eco system or AWS Elastic MapReduce service and other ETL related AWS services such as AWS Glue, Athena, QuickSight, Lake Formation and SageMaker.

    Experience handling large volumes of structured and unstructured data in terms of storage choices such as S3, RedShift, S3 Glacier and efficient data formats such as Parquet and ORC.

    Experience with Amazon Kinesis data streaming services and real-time data analysis tools such as Spark Streaming and Kinesis Data Analytics.

    Experience with security best practices for data at rest and data in-transit using AWS tools such as SSE-KMS, security policies, cryptographic protocols.

    Excellent verbal and written communication skillsProven ability to share information and work individually or as part of a team to solve problemsUnderstating of computer networks and underlying protocolsPro-active approach to learning about and adapting to new technologies

    We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios.

    If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career.

    We maximise each employee’s potential through personal development and through a wide range of learning tools both formal and informal.

    We believe that remunerating our people with competitive salaries and a range of attractive benefits such as :

    Pillar 3 Supplemental Pension25 days’ holiday a yearPrivate medical insuranceGroup life insurance policyMeal vouchersShare Purchase PlanVolunteering Days

    People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and expertly through our shared values of Integrity, Partnership, Innovation and Excellence, which are at the core of our culture.

    We embrace diversity and actively seek to attract people with outstanding backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers.

    We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG.

    People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture.

    We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile so we meet the needs of our teams and customers.

    We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG.

    A career with London Stock Exchange Group offers you the opportunity to be at the centre of the financial community. As well as competitive salaries and a range of attractive benefits, we maximise each employee’s potential through personal development plans, training, coaching and mentoring.

    Please take a moment to read this privacy notice carefully, as it describes what personal information the London Stock Exchange Group ( We ) may hold about you, what it’s used for, and how it’s obtained.

    If you would like this information to be removed from the London Stock Exchange Group HR database, please contact workday lseg.

    com.If you choose to have your information removed, you will be removed as a candidate and we will not be able to progress your application for opportunities at the London Stock Exchange Group.

    Raportați această lucrare
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Aplică
    Email-ul meu
    Făcând clic pe "Continuă", acord nevoo consimțământ de a procesa datele mele și de a-mi trimite alerte prin e-mail, așa cum este detaliat în policyApplicația de confidențialitate a lui neuvoo. Pot să-mi retrag consimțământul sau să mă dezabonez în orice moment.
    Continuă
    Formular