Oracle Identity Management is a complete and integrated, next-generation identity management platform that provides breakthrough scalability; enables organizations to achieve rapid compliance with regulatory mandates; effectively manage the end-to-end life cycle of user identities across all enterprise resources secures sensitive applications and data regardless of whether they are hosted on-premises or in a cloud;and reduces operational costs. This modern platform helps organizations strengthen security, simplify compliance and capture business opportunities around mobile and social access. Oracle Identity Management is a member of the Oracle Fusion Middleware family of products, which brings greater agility, better decision-making, and reduced cost and risk to diverse IT environments today. As part of Oracle Identity Management Cloud DevOps Support team , your role is to serve Oracle Cloud Customers to ensure their service availability and enable good response time for their requests. It includes resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up with Product / Service development teams to ensure resolution and also proactively monitoring for possible issues. You will also Build, Maintain, Administer, Monitor and Report the state of large-scale Oracle Cloud Infrastructure and be responsible for its high availability and best possible performance. Working as part of a IDM Cloud DevOps team, you will be part of the global team follow-the-sun 24/7/365.
BS Computer Science or equivalent qualification from a reputed Institute.
7+ years of experience working in deploying and maintaining the Enterprise applications on complex, high-volume production virtualized environments and Devops experience in supporting them 24x7.
5+ years of hands-on experience with any of development technologies like Java, Python, Perl, Groovy & Unix Shell Scripting.
Handos -on experince with any of Devops tools(Jenkins,Chef or Ansible) is mandatory.
Must have experience with debugging Java Applications, Enterprise Application integration and troubleshooting Weblogic Application Servers
Working experiance on any of the IDM related products IDCS/OAM/OID/OHS is preffered.
Must have good verbal and written communication skills and the ability to meet deadlines by keeping a cool head under pressure.
Must have proficiency in addressing Infrastructure (Network, Storage, Servers, Virtualization, OS) and application issues with intermediate knowledge in Systems/Application Administration.
Possess the ability to work Proactively, efficiently & effectively with initiative and drive under tight timelines and pressure whilst maintaining attention to detail and quality
Willing to learn new technologies and open to work in rotating weekend and evening shifts on demand
Preferred Additional Skills:
• Working knowledge of Oracle DB /SQL or plsql.
• Complex troubleshooting skills including Thread dump/ heap dump analysis, performance benchmarking.
• Knowledge of DevOps tools like Chef / MCollective and hands-on experience in automating Infrastructure and Service provisioning.
• Experience in infrastructure architecture in Large scale, high-volume distributed deployments. Required Personal Attributes
• Strong understanding of the organization’s goals and objectives
• Good written and oral communication skills
• Good interpersonal skills
• Ability to present ideas in business-friendly and user-friendly language
• Highly self motivated and directed
• Keen attention to detail
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
Detailed Description and Job Requirements
Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure.
As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards.
Job duties are varied and complex utilizing independent judgment. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems.
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salaryverification, professional references, education verification and professional qualifications and memberships (if applicable).
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