Customer Master Data Operations Leader
Intelligrated
ROU, Bucharest
7 zile în urmă

Customer Master Data Operations LeaderJoin a team recognized for leadership, innovation and diversity The Global Customer Master Data Operations Leader will provide management oversight and operational execution of the enterprise-

level Customer Master team. This leader will be responsible for working cross-business and cross-functionally to drive customer master data quality and data governance capabilities throughout the end-

to-end lifecycle of Customer Master in all source systems.This leader will be responsible for standing up enterprise-level data quality measurements and audits, create, maintain, and deactivation standards across the businesses and systems, build / improve system integration, acquisition and divestiture standards and operations for the data domain, aligned to other masters.

In addition, this role will be responsible for developing and managing the enterprise-level view of customer hierarchy, and capabilities to manage these hierarchies within the source-

system capabilities.This leader will drive common process, standards, policies, controls, audits, metrics, governance, and organization capabilities across the businesses globally.

Additionally, this leader will be closely aligned with the SBG EIM Leaders to support the continued maturity of Customer Master data from their currently maturity levels through Level 5.

This role will report directly to the Vice President of Customer Experience Excellence and will focus on utilizing data quality tools and standards for governance and measurement and communicate the effectiveness at a senior and executive level.

S / he will work closely with Data Leads, Business Functions, IT, Operations, Data Owners and Data Stewards across the global enterprise for Customer Master data.

Candidates are expected to be well-versed in Customer Master business processes and the Customer Master data domain, and be willing to go into a deep level of detail, while still keeping a big-

picture view to ensure alignment of people, processes and technology pan-Honeywell. AREAS OF KEY RESPONSIBILITIES Establish a Global Customer Master team : Asses talent, fill positions, execute trainingDevelop and deploy a global CM MOSEnsure understanding and maintenance of regional specific data requirementsStandardize Customer master processes & development of global practicesDesign and establish Data Governance standard processes, metrics and stewardship to improve data quality, efficiency and operating effectivenessExecute strategies, tools, and reporting processes to track key performance measures & Create dashboards to monitor, measure and present customer master data metrics & maturity standardsDrive initiatives to progress Customer Master through advanced levels of data maturity with a road map for Maturity Levels 2-

5Improve operating effectiveness and administrative costs through cycle time reduction, achieve service level agreements, and positively impact customer experience Additional Responsibilities : Understand the Customer Master setup and account management processDevelop and implement MDM strategy and associated processes in collaboration with EIM team to ensure customer master data is optimized to support business demandsSupport in creation of MDM policy and ensure that the process is accurately documented to meet the compliance requirements WE VALUE : BA / BS Degree3-

5 years of Customer Master Management , running a CM operations capabilityPrevious leadership experience of a global teamAbility to communicate effectively with various business functions and senior leadership , including C-

suite Strong management and organisational skillsStrong interpersonal skils and ability to influence othersDemonstrated ability of program management and process improvement Global mindsetNICE TO HAVE : Tools required knowledge / experienceFlexibility -

working scheduleStrong logistics knowledge Exempt Created with SnapEnsure operations in place : data cleansing Working external data sourcing Work standardization INCLUDES Continued Professional Development ADDITIONAL INFORMATION Job ID : HRD51498 Category : Information Technology Location : 3 George Constantinescu,, Upground building, 5th floor (entrance A) District 2, Bucharest, B 020339 ROU Honeywell is an equal opportunity employer.

Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Join a team recognized for leadership, innovation and diversity

The Global Customer Master Data Operations Leader will provide management oversight and operational execution of the enterprise-

level Customer Master team. This leader will be responsible for working cross-business and cross-functionally to drive customer master data quality and data governance capabilities throughout the end-

to-end lifecycle of Customer Master in all source systems.

This leader will be responsible for standing up enterprise-level data quality measurements and audits, create, maintain, and deactivation standards across the businesses and systems, build / improve system integration, acquisition and divestiture standards and operations for the data domain, aligned to other masters.

In addition, this role will be responsible for developing and managing the enterprise-level view of customer hierarchy, and capabilities to manage these hierarchies within the source-

system capabilities.This leader will drive common process, standards, policies, controls, audits, metrics, governance, and organization capabilities across the businesses globally.

Additionally, this leader will be closely aligned with the SBG EIM Leaders to support the continued maturity of Customer Master data from their currently maturity levels through Level 5.

This role will report directly to the Vice President of Customer Experience Excellence and will focus on utilizing data quality tools and standards for governance and measurement and communicate the effectiveness at a senior and executive level.

S / he will work closely with Data Leads, Business Functions, IT, Operations, Data Owners and Data Stewards across the global enterprise for Customer Master data.

Candidates are expected to be well-versed in Customer Master business processes and the Customer Master data domain, and be willing to go into a deep level of detail, while still keeping a big-

picture view to ensure alignment of people, processes and technology pan-Honeywell.

  • BA / BS Degree
  • 3-5 years of Customer Master Management , running a CM operations capability
  • Previous leadership experience of a global team
  • Ability to communicate effectively with various business functions and senior leadership , including C-suite
  • Strong management and organisational skills
  • Strong interpersonal skils and ability to influence others
  • Demonstrated ability of program management and process improvement Global mindset
  • Tools required knowledge / experience
  • Flexibility - working schedule
  • Strong logistics knowledge
  • Ensure operations in place : data cleansing

    Working external data sourcing

    Work standardization

  • Continued Professional Development
  • Job ID : HRD51498
  • Aplică
    Adaugați la favorite
    Eliminați de la favorite
    Aplică
    Email-ul meu
    Făcând clic pe "Continuați", sunteți de acord că nevoo colectează și procesează datele personale pe care le-ați furnizat în acest formular pentru a crea un cont nevoo și pentru a vă abona la alertele noastre prin e-mail, în conformitate cu Politica de confidențialitate . Puteți să vă retrageți consimțământul în orice moment, urmând și pașii .
    Continuă
    Formular