Fixed Access Operations BO Engineer
Manning Global
Timişoara
6 zile în urmă

Our client, a leading global telecommunication company are recruiting for a Fixed Access Operations BO to join their business in Romania.

Responsibilities :

Handling NOC operations for Fixed Access Network and Fixed CPE

Handling Level 2 support activities of the NOC

Managing escalated faults and work in crisis to resolve the faults

Fault management, problem management, change management and Trouble ticket management

Participate in scheduled network outages, upgrades and issuing notifications to customer.

Interact with Equipment vendor, partners and suppliers to communicate, present NOC operational issues

Doing RCA for repetitive faults and performance analysis of the network

Interact with customer to present performance reports, suggest optimization measures

Guide Level 1 for following practices and act as technology expert

Qualifications :

Minimum 8-10 years of experience in working with OEM or Tier 1mobile service providers carrying out responsibilities in network operations

Should have operations experience in following technologies implemented in Fixed network

c) CPEs

Should have experience in providing Level 2 fault management support, executing changes in the network and providing solutions for problems

Should have experience of working on Synchronization related issues

Hands on proficiency in the configuration and fault management for at least two of the following mentioned network elements

Cisco

Should have an understanding of fixed network including DSLAMs / GPON, Access routers, etc.

Have good analytical and technical decision making skills

Exposure of process frameworks and experience in process documentation

Should have experience of user level knowledge of OSS / NMS tools, preferable to have experience on Netcool, Remedy

German speaking skills

English writing and speaking skills

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