Back Office HR Assistant with English
Iasi, Iasi, Romania
‎în urmă cu 20 ore

About Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description

Purpose of the Role : The Service Delivery Analyst is responsible for monitoring all related processes from the moment the offer is made up to the moment the new candidate joins the firm.

The Service Delivery Analyst is focused on :

  • Delivering service that meets SLA and quality scores
  • Developing strong internal and external relationships
  • Achieving productivity levels
  • Key Role Tasks and Activities :

  • Act as a point of contact for new joiners, recruitment and business
  • Notify all involved parties on the progress of check as per the procedure
  • Responsible for the effective management of external / internal queries
  • Process all necessary documentation- customers contracts and tasks / checks and monitor the progress of the tasks
  • Ensure all teams are notified as per the procedure
  • Build customer relationship
  • Other duties as required
  • Required Experience :

  • Excellent communication skills, fluency in spoken & written English
  • Average knowledge of Microsoft Office Products
  • Ability to work as part of a flexible fast changing environment and ability to work in a team
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