We are looking for an Account Specialist to help us build strong lasting relationships with our restaurants while ensuring they have great operational performance.
In addition, this role will also have to be a strong team player and willing to do things outside of the day-to-day activities, occasionally supporting local projects and product launches, campaigns and working for the overall profitability of the market.
Your daily adventures will include :
Manage and expand relationships with existing small and medium providers and proactively identify further new business opportunities while ensuring strong operational KPIs.
Ensure that all campaigns processes are in place at a city level and proactively improve overall monthly campaign performance.
Observe market specific behavior to identify strengths and opportunities for improvement and growth.
Creating account plans to grow volumes from existing clients.
Replying to client queries and solving their challenges.
Be both data-sensitive and sales-minded in order to prepare monthly reports from our accounts.
Work with both Partners Operations and Sales Managers to ensure that every important provider that goes online in the platform meets our quality standards.
Renegotiate the contract's conditions such as commission rates and campaign plans with restaurants on a monthly basis.
Work with cross functional departments to drive business growth (Campaigns, Partners Operations, Sales, Customer Service, Courier).
We are looking for :
BS degree in Business Administration, Operations or related field .
1-2 years of experience in account management, business consultancy, business development
Proven track record of client success and consistently achieving metrics and revenue targets.
Good analytical skills. Ability to interpret and present data to support decision-making.
Be a hustler , not stopping after 20 obstacles a day.
Be an owner and proactively find solutions to business problems.
Be passionate about new technologies and food tech.
You are organised . You deliver stuff on time & handle stress.
You are social . You can easily network with people of all backgrounds.
Excellent communication & written skills in Romanian & English .
Why you’ll love it here :
Your daily duties will have a meaningful impact on millions of people all over the world.
You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!