Business Analyst
Napoca, Cluj, Cluj, Romania
5 zile în urmă


If you’re continuously looking to develop yourself and learn more about new solutions in automation systems and Business Analysis, if you have a can-do attitude and enjoy delivering the best customer services, then we are the perfect match for you!

By joining us as an IT Business Analyst , you will have the chance to learn from some of the best managers and engineers in our industries and you will have unique career opportunities.

You will be responsible to provide consistent reporting and business analytical support to the Customer Service team, with all its functions.

The individual will assist monthly with key data preparation, quantitative and qualitative reports consolidation and will execute on process development initiatives.

If this sounds like an interesting job for you, then join our team in Cluj-Napoca, Romania!


  • Deliver specific Service Administration, Inside Sales and Finance KPIs (Key Performance Indicator) dashboards
  • Generate, develop dashboards and reports for lead to cash processes for a deeper insight into the business performance (leads, opportunities, quotes, orders, invoicing)
  • Provide BI reporting solutions for a more efficient and automatized process quality monitoring (ie : contribute in developing data management / quality guides)
  • Support the process improvement and automation initiatives, take ownership of actions plans, and work alongside the Customer Service Management Team, Perfect Execution team and other relevant stakeholders
  • Maintain and improve the BI reporting according to the business needs
  • Provide ad-hoc reports, such as : sales and bookings analytics, quote to cash analytics (ie. different tiers, KOBs), volume / value trends to support management decisions and drive process changes to meet business requirements

  • University degree in Economics, Finance or Engineering with experience in Business Administration / Analysis
  • 3 years relevant experience in designing reports and business analysis
  • Excellent computer skills : Excel advanced, PowerPoint, advantage : understanding of BI and SQL databases
  • Fluent in English;
  • Good Financial knowledge is a plus
  • Experience with process improvement methodologies (Lean, Six Sigma) is a plus
  • Strong Communication & Presentation skills

    You are passionate about making an impact and always act with integrity. You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems.


    By joining Emerson as an IT Business Analyst , you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organization.

    We offer plentiful opportunities for advancement and support this through our formal personal development planning process.

    Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications.

    Our global Women in STEM initiative gives you the opportunity to connect with local peers that share the same interest, to promote the diversity & inclusion and early STEM education and to benefit from professional development to access leadership opportunities.

    Also, we are committed to maintaining a partnership with the Society of Women Engineers (SWE).

    Our inclusive company culture celebrates the unique perspectives, diversity of thoughts, and outstanding innovation that come to life when we actively seek to hire and develop the best, brightest team members from all backgrounds.

    These unique points of view help cultivate fresh thinking and new ideas, ensuring our continued success into the future.

    Raportați această lucrare

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Email-ul meu
    Făcând clic pe "Continuă", acord nevoo consimțământ de a procesa datele mele și de a-mi trimite alerte prin e-mail, așa cum este detaliat în policyApplicația de confidențialitate a lui neuvoo. Pot să-mi retrag consimțământul sau să mă dezabonez în orice moment.