Technical Assistant with English (Oradea)
SYKES ENTERPRISES EASTERN EUROPE S.R.L.
Oradea
5 zile în urmă
source : EJOBS GROUP

Candidatul ideal

REQUIRED SKILLS AND EXPERIENCE :

  • Proficiency in English
  • Previous experience in Customer Service preferred
  • Impeccable communication skills
  • A calm, cool and level-headed attitude in every situation
  • Excellent self-organizing skills
  • A pro-active approach and willingness to work on own initiative
  • Ability to work under pressure, in order to achieve deadlines and KPI’s
  • Ability to adapt to a continuously changing environment and procedures
  • Knowledge of Microsoft Office Pack (Word, Excel)
  • YOUR DAILY TASKS :

  • Respond efficiently and effectively to all customers’ enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client’s products and services
  • Deal with аll correspondence as requested / required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem / query should be transferred to another department or a more senior member of staff
  • OUR BENEFITS PACKAGE :

  • Paid professional technical training
  • Monthly performance-based bonuses
  • 15 RON / day meal tickets
  • Private medical insurance
  • Various discounts for restaurants, travelling etc.
  • A well-defined career path with many opportunities to grow in different directions
  • Simply apply here or send us your CV to GROW SYKES.COM!

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