IT Manager - English
Genpact
Bucharest, Romania
3 zile în urmă

Responsibilities

Manage and carries out IT implementations and projects for internal functional teams as well as for operations

Drive productivity by IT Tools implementation

Plan and drive infrastructure upgrades, changes and improvements

Suggests areas for improvement in internal processes along with possible solutions

Leads internal teams / task forces

Participates in planning IT projects / strategies

Creates and executes project work plans and revises as appropriate to meet changing needs and requirements

Identifies resources needed and assigns individual responsibilities

Manages day-to-day operational aspects of a project and scope

Understand the business processes of Operations Team and translate the requirements into technical solutions

Manages day-to-day client interaction

Sets and manages client expectations

Manages project budget

Participate actively in implementing, deploying and updating of infrastructure and applications (together with the dedicated team) as for the functional specifications based on the business requirements

Facilitates team and client meetings effectively

Holds regular status meetings with project team

Provides help and consulting for existing system / program maintenance

Provides help to IT SME to solve queries of the given field of specialization

People management Ensuring employee satisfaction scores are delivered via practicing people leadership skills and implementing HR best practices and initiatives

Being part of people initiatives organized by HR team and owning delivering on the same

Monthly, Quarterly and Yearly Individual Performance discussions and appraisal

Developing development action plans, coaching and mentoring team members, developing talent, organizing career path meetings with team members

Owning and facilitating team meetings daily for better process performance and enhancement

Conflict Management and resolving issues not only within team, but also inter-team and cross functional

Maintain discipline and positive behavior / environment in the team

Own organization of motivational programs for team members

Participating in selection of new team members or hires within Genpact

Qualifications we seek in you!

Minimum qualifications

University graduate

English min CEF level

Preferred qualifications

Desk activity with computers, involving data processing and information management

The present job description is not absolute and cannot include all the responsibilities of an employee. The employee can be requested by the manager to perform other tasks necessary to reach the company’s objectives

What can we offer?

  • Attractive salary;
  • Stable job offers - employment contract

    Work in a multicultural and diverse environment with employees from over 30 countries

    Genpact supports professional tranings and great career development opportunities

    Free access to our award-winning learning platform

    Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

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