Are you a dynamic person eagerto learn various processes?
Then you are the suitablecandidate for ourproject-based role : youstart on the role of Client Advisor with German and afterwards we offer you theopportunity to undertake another role in the company.
What will you do :
Offer support to the team on volumes based on initial training;
Handle all incoming calls and emails from the client business,suppliers and internal teams in relation with accounting or procurementoperations;
Answer to the client’s or supplier s requirements in the professional mannerby demonstrating and using of professional knowledge;
Proactively initiate follow-up calls;
Ensure the continuous improvement of response time to queries;
Gather full scale knowledge and be able to recommend the most appropriatesolution for the customer and answer clients’ questions regarding our services.
What we expect :
German language - Advanced (B2);
English language - Upper - Intermediate (B1- B2);
Excellent communication skills;
Proven ability to work on own initiative;
Innovative thinking to deliver and improve service for the client;
Ability to build and maintain relationships with key clients;
Strengthen collegiality and coherence among team members and colleagues;
Availability to work in two shifts (9 : 00- 18 : 00 ; 10 : 00 19 : 00).
We offer :
Attractive benefitspackage including coverage of public transportation, private medical services,private pension, life insurance, gym subscription or medical services for amember of the family, meal vouchers for each working day, interactive librarysubscription;
The possibility to moveon a different project after the limited contract role;
Access to a globalnetwork of knowledge and resources;
Extensive trainingthrough a variety of methods online, classroom, etc;
Opportunities to developyour skills and gain valuable practical experience in your field of expertise,and to develop skills in other industries;
An experienced CareerCounselor to guide you and check on your progress;
Interesting andchallenging work for the world’s leading companies our clients;
Professional growthopportunities that recognize individual contributions and performance;
A flexible approach thatallows an appropriate work / life balance, where fun outings, sports activitiesand volunteering initiatives are part of our regular day-to-day life.