Back-office Technical Support with German and English
COMDATA GROUP- INTERNATIONAL DIVISION IN ROMANIA
Bucuresti
3 zile în urmă
source : EJOBS GROUP

Candidatul ideal

Wanted : One amazing human being; Strong in making magic happen; generous in spirit, daring and unafraid.

Do you love being around people and making them happy? Are you a good listener, a bit of a problem solver with great communication skills?

Then, this job is for you!

Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best : find solutions and provide exceptional customer service.

Requirements

  • Advanced German and English
  • Ability to provide high levels of customer support at all times
  • Strong interpersonal and communication skills
  • Problem solving oriented
  • Ability to work well in a team as well as on your own
  • Basic IT skills, including using multiple operating systems
  • Job description

  • Solving client's requests via e-mail, chat and phone call
  • Working with internal and client provided ticketing system
  • Ensuring all communication is handled professionally and promptly but with a human touch
  • Demonstrating strong product knowledge to ensure all customers queries are answered making them promoters of the brand
  • Building a special connection with customers and providing exceptional service
  • Benefits

    Come to Comdata! We have attractive compensation and incentives :

  • Fixed salary
  • Compensation along with rewards & recognition performance-related bonus scheme;
  • Meal Tickets
  • Free Coffee and Tea
  • Free NETFLIX subscription
  • Transporation allowance and UBER ride for night shifts only;
  • Free health ensurance Package at Regina Maria
  • Relax areas
  • Baby birth package
  • We care about the performance of our employees and we know it can only be reached by ensuring you proper work-life balance :

    Flexible shifts between 08 : 00 20 : 00 (Monday - Friday)

  • Onsite Massage;
  • Free Fruits Twice a Week;
  • Gym subscription at SWEAT
  • Dynamic Intelligent Chairs
  • Great Air Quality in the Office
  • Psychologist in the Office
  • Raportați această lucrare
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