Wanted : One amazing human being; Strong in making magic happen; generous in spirit, daring and unafraid.
Do you love being around people and making them happy? Are you a good listener, a bit of a problem solver with great communication skills?
Then, this job is for you!
Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best : find solutions and provide exceptional customer service.
Advanced German and English
Ability to provide high levels of customer support at all times
Strong interpersonal and communication skills
Problem solving oriented
Ability to work well in a team as well as on your own
Basic IT skills, including using multiple operating systems
Solving client's requests via e-mail, chat and phone call
Working with internal and client provided ticketing system
Ensuring all communication is handled professionally and promptly but with a human touch
Demonstrating strong product knowledge to ensure all customers queries are answered making them promoters of the brand
Building a special connection with customers and providing exceptional service
Come to Comdata! We have attractive compensation and incentives :
Compensation along with rewards & recognition performance-related bonus scheme;
Free Coffee and Tea
Free NETFLIX subscription
Transporation allowance and UBER ride for night shifts only;
Free health ensurance Package at Regina Maria
Baby birth package
We care about the performance of our employees and we know it can only be reached by ensuring you proper work-life balance :
Flexible shifts between 08 : 00 20 : 00 (Monday - Friday)
Free Fruits Twice a Week;
Gym subscription at SWEAT
Dynamic Intelligent Chairs
Great Air Quality in the Office
Psychologist in the Office