Customer Facing R&D Engineer
Micro Focus
Cluj-Napoca, Romania
4 zile în urmă

Job Description :

Micro Focus is one of the world’s largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.

We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today’s rapidly evolving marketplace.

That’s high tech without the drama.

Our portfolio spans the following areas : DevOps IT Operations Cloud Security Info Governance Big Data, Machine Learning, & Analytics

LoadRunner software, used by thousands of businesses around the world, is a comprehensive solution for testing system behavior and performance.

It provides an efficient and robust means to verify that your application’s architecture is built for more efficient performance and reliability.

LoadRunner helps you :

  • Test a broad range of applications, including the latest Web and Mobile technologies, ERP / CRM applications, and many legacy systems.
  • Run high-scale tests using minimal hardware, including any mix of physical and virtual environments, including public Cloud infrastructure.
  • Identify end-to end performance bottlenecks using advanced monitoring and analysis tools, and ensure that new or upgraded applications meet the performance requirements of your business.
  • Details about the product can be found .

    Load Runner team seeks hard working, motivated, deadline driven individual to further develop the load testing protocols as part of a newly created team in Cluj-Napoca.

    Your key tasks :

  • You will become an expert in LoadRunner and in general in performance engineering field.
  • Oversee our SaaS LoadRunner Enterprise deployment and work with the SaaS operation team to unblock any issues.
  • Troubleshooting customer product defects coming from the support team, to provide code fixes.
  • Write knowledge articles to document known issues and best practices.
  • Participate in calls with support and customers to investigate and communicate on current fix plans and technical issues.
  • Manage dynamic backlog and help prioritize work for relevant teams.
  • Developing and enhancing the product.
  • Working smoothly with local and remote multi-geo R&D and non-R&D teams, while keeping high visibility and effective communication.
  • Working according to high execution standards, while adhering to project goals and insuring high quality.
  • What do we expect?

  • 3+ years of experience in software development and / or advanced technical support.
  • Outstanding technological orientation - ability to learn, analyze and troubleshoot various technologies.
  • Strong communication skills to oversee personnel and foster collaboration with other organizational departments.
  • Successfully manage the daily challenges of a technical environment.
  • Ability to get quickly acquainted with complex code.
  • Must enjoy working in an agile development environment, where the measure of success is the swift and frequent delivery of useful software.
  • Strong customer and service orientation.
  • Owner, responsible and result driven.
  • Strong application architecture understanding.
  • Fluent in English.
  • What we offer :

  • Competitive salary package
  • Flexible working arrangement
  • Annual Bonus
  • Meal Vouchers
  • Gym subscription
  • Private medical insurance
  • Access to wide training resources
  • LI-NY1

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