JRA Microsoft Intune Support Engineer
SII Group
Bucharest, Romania
6 zile în urmă

Who we are :

Open-minded intellectuals who embrace emerging technologies on our mission to create innovative Software Engineering Solutions that will impact millions of users around the world.

We are looking for :

A JRA Microsoft Intune Support Engineer, with at least 4 years management experience to Lead Intune troubleshooting and problem resolution from a technical perspective during major incidents.

Follow related procedures and documentation due diligence.

If you are interested in this challenge within a multinational company, check it out below!

What you will do :

Identify patterns and prevent happening of mass scale issues Create, maintain and perform regular service maintenance procedures (patching, upgrades, unused device cleanup etc.

Create and maintain configurations, policies and groups in the system - follow the naming convention and rules defined by the architects Deliver and follow internal SOPs as part of the Service Runbook Lead Intune troubleshooting and problem resolution from a technical perspective during major incidents.

Follow related procedures and documentation due diligence Take ownership of complex technical matters as required Participate and provide technical expertise and support for Intune related projects Cooperate with fellow team members about cross functional issues / engage vendors as necessary Bear overall responsibility for uptime, performance and capacity of the system - establish regular monitoring for these items.

Implement and respond to alerts from automated monitoring of the Intune / VDI infrastructure Maintain Intune features, capabilities and services

What you must have :

Minimum Years of Experience : Manager : 4 years Good knowledge of Java 8 and the associated patterns (e.g. SOLID principles, Design Patterns) Good knowledge of frameworks and adjacent technologies used in projects (e.

g. Spring) Experience working with databases and web services Good troubleshooting and problem-solving skills (debugging, source control) Advanced English or German language skills Experience in managing Windows platforms using Microsoft Intune (Microsoft Endpoint Management) Proven track record of leading small operational and engineering projects and engagements Working knowledge of Group Policy Management, DNS and Active Directory including Sites and Services Demonstrated ability to troubleshoot Azure cloud infrastructure and platform services Experience with Azure and a fundamental understanding of networking in Azure Advantages Experience with Powershell scripting Windows 10 and 11 OS and multi-session Working knowledge of process automation - KPA Advanced knowledge and experience within Microsoft Company Portal (Microsoft Store)

Would be a plus :

ITIL 4 Certification, along with process knowledge on Incident Management, Problem Management and Service Management Team engagement, leading projects and steering operational tasks ensuring timely and quality service operations delivery

What's in it for you :

Extended compensation and benefits package Continuous learning opportunities to enhance your professional and soft skills A great working environment with people who put their heart, mind, and soul into everything they do and understand the importance of team spirit

We really welcome open-minded and committed people :

  • Eager to take on new challenges and learn new things;
  • Who put their heart, mind, and soul into everything they do;
  • Who enjoy sharing knowledge and understand the importance of team spirit.
  • Note*

    SII Romania is proud to be an equal opportunity workplace. We are committed to promoting diversity, equality and inclusion within our workforce and working environment.

    For this purpose, we encourage all qualified candidates regardless of gender, age, sexual orientation, race ethnicity, beliefs, marital status, disability or other characteristics to send us their applications.

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