Associate Technical Consultant
DXC Technology
ROU - B - BUCHAREST
4 zile în urmă

Responsibilities :

  • perform daily operational tasks (handling of files, invoices and errors) according to operational documentation and in compliance with their deadline
  • monitor specific applications related to fuel card system (Job Monitor / Gateway / ICC)
  • reporting of errors / delays in the system workflow
  • create and send reports on predefined time schedule and / or on customer request
  • create support tickets from incoming requests
  • analyze, resolve or propose solutions on open support tickets
  • perform database updates and data query according to internal and external requests
  • coordinate with team members and team leaders on issues that arise
  • communication with the client and partners
  • Background & skills

  • University degree, preferable technical
  • Minimum working experience 2 years while working with IT systems / applications
  • Experience working with Microsoft office tools (outlook, word, excel), SQL
  • Proactive and problem solving attitude, very good communication skills
  • Very good English, German is a plus
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