Senior Technical Writer
Finastra
Bucharest
4 zile în urmă

What will you contribute? A key player in the Treasury Kondor product team, the Senior Technical Writer will participate in the Product Development process as a member of the project team.

You will coordinate and ensure the completion and delivery of documentation, from planning to release, under general supervision.

You will perform writing, editing, and / or illustration tasks on technical and business documentation, such as user manuals, installation manuals, help documents, release notes and tutorials.

Responsibilities & Deliverables : Your deliverables will include, but are not limited to, the following : Collaborating with product managers, financial experts, and developers to understand the product and develop high-quality documentation Coordinating with Product Owners to determine documentation requirements Tracking documentation requirements for the team Building and maintaining working relationships with project team members and coworkers to successfully complete projects and assigned tasks within required timelines Assisting team members and other groups within the organization on documentation projects Working with developers, testers, business analysts, and product managers to write and maintain end-user guides Reviewing documentation for structure, content, technical accuracy, and style Creating tutorials and other training materials to improve user experience and customer satisfaction Contributing to cross-functional analysis for continuous improvements regarding tools, processes, and content Analyzing customer feedback on the use of documentation and preparing, delivering, and following up with improvements Proactively researching product changes Required Experience : Minimum 3-4 years of technical writing or equivalent experience writing customer-facing software documentation Ability to quickly understand technical and functional concepts and present them as easily comprehensible structured documents Knowledge of single-source authoring tools and style guides Prior experience of working in a product development organization with Agile methodology is preferred Experience with MadCap Flare, Jira, Confluence is a plus

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