Customer Support Representative with Italian
Sales Consulting
Cluj-Napoca
4 zile în urmă
source : Undelucram.ro

Our client, is a global leader in providing outsourced customer management solutions and services. They mainly serve the leading Fortune 500 corporations.

Responsibilities :

Respond to all customer enquires within given timescales, efficiently and effectively

Develop and maintain a full technical knowledge of client products and services

Be able to recognize when a problem or query should be transferred to another department or a more senior member of staff

Deal with all correspondence as requested / required

Responsible for maintaining and updating all administration

Requirements : Fluency in Italian

Fluency in Italian

Advanced Engish Skills

Excellent communication skills and the ability to remain calm in all situations

Ability to work on own initiative and under pressure in order to achieve deadlines

Ability to adapt to a continuously changing environment and procedures

Benefits :

In-house continuous professional trainings

Free language improvement programs

Real promotion opportunities

True career development insights

Attractive benefit package

Young, fresh, friendly and multicultural work environment

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