IT Support Executive
Temenos
Bucharest, Romania
5 zile în urmă

KEY RESPONSIBILITIES

  • Execute daily, weekly and monthly administrative tasks : monitoring and responding to alerts and notifications;
  • Manage data in the oracle e-business suite;
  • Act as a point of escalation for major incidents;
  • Monitor tickets and assign tickets to its corresponding ITsupport groups (dispatching);
  • Facilitates efficient communication across all global ITcorporate teams;
  • Provides internal support for Temenos employees’ troughconstant cooperation with the IT teams;
  • Identifies risks and issue with appropriate mitigationactions and drive the resolution.
  • WHAT YOU BRING IN

  • Technical knowledge (nice to have) : SericeDesk Plus, Skype, Microsoft Tools, Juniper, Solarwinds, any other similar tools;
  • Experience in one of troubleshooting and monitoring tools / Security Incident Response / Cyber Security / Oracle Support Specialist / DevOps engineering etc.
  • Analytical / problem-solving skills with capability to identify solutions to unusual and complex problems;
  • Ability to work in a multinational environment with a fluency in English;
  • Industry Certifications & qualifications in the area of expertise are desirable : GCIA, GCIH, OSCP, CREA, CCFE, Splunk Certified User, PMP, Prince2, CISSP, CISM, CRISC, CCNA, CCNP etc.
  • ABOUT US We’re passionate about helping banks to perform better,so we solely focus on creating banking software. Temenos offers cloud-native,cloud-agnostic, API-first digital banking, core banking, payments, fundmanagement, and wealth management software products, enabling banks to deliverconsistent, frictionless customer journeys and achieve market-leading cost / incomeperformance.

    Our products combine the richest end-to-end packaged country modelbank functionality and the most advanced technology, helping our clientsgo-live faster, giving them the freedom to innovate and deliver personalizedexperiences.

    We are technology first, with 700+ published APIs, wepartner with 100+ Fintechs in our marketplace. We have been recognized yearafter year by Gartner, IBS, and Forrester for our award-winning solutions.

    Temenos is the 4th largest EuropeanSoftware company, with over 3000 clients in 150 countries. We are proud of our7500+ Temenosians working across the globe to make banking better!

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