Job SummaryThe Quotations Responsible role needs to achieve the business targets and KPIs and SLA through fast and diligent process support.
The Quotations Responsible role needs to achieve the business targets and KPIs and SLA through fast and diligent process support : Quote entry, quote follow-
Task assignmentLight activity reportingWork on various process documentations when asked to (review, update, edit, translate)Knowledge transfer to new hires when required (process overview, procedure explanation, mentoring, coaching)Academic : high school qualification, scientific background or business administrationExperience : 3+ years of experience in a fast paced, customer focused environment, experience in lab environment / biopharm (preferred)Certifications : business-
minded lab technician (preferred), business management / sciences or economics okLanguage skills (refer CEFR) : for Germany : German C1 (preferable)-
B1, English B2for France : French C1, English B2for Italy : Italian C1, English B2for Sweden : English C1IT Skills : MS Office, SAP (incl.
CRM) : Demonstrates ability to effectively utilize technology platforms including CRM ToolsSoft skills : High sense of analysisProactive communication skills and adaptabilityHighly customer focused as well as proactive and team focusedOutstanding interpersonal skills with the ability to comfortably interact with various client types (e.
g. technical, end user, and economic buyers)High sense of responsibility and selfstarterEager to learn and consistently improve their knowledgeThinks outside the box to advance innovationDevelops better, faster, or less expensive ways to do thingsOpen to other's ideasCustomer focused and motivated to deliver value in every interaction.
Quickly and effectively solves customer problems.Thinks through and analyzes complex problemsWe will use the personal information that you have submitted to us in order to consider your application for the relevant role.
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