Position Description :
This role serves as Lenovo’s field interface to Remote Support and OEM Partnerengineering teams. Traditional Product Engineer (PE) responsibilities willapply to cases that require problem determination and problem source isolationon storage systems, hosts connect to storage, and all components in-between.
This engineer may engage development for further analysis of design, andarchitectural issues and for driving those issues to resolution.
The Engineeris expected to manage pervasive field issues and provide field communicationson fix releases.
Fluent spoken and written English communication skills is a requirement tointeract with customers, Lenovo project managers and other engineers.
It isexpected the engineer will participate on internal and external conferencecalls to explain technical issues.
The successful candidate will have a working knowledge of Open Systems storagesystem technologies (Block, File(NFS / CIFS), and Object base storagearchitectures, storage protocols / standards (iSCSI, SAS, SCSI, Fibre Channel,Infiniband, FCoE, RoCE, iWarp, RDMA, NVMe) advanced functions (externalvirtualization, data compression, mirroring, data dedup), RAID technologies,and Erasure Coding.
Ideally the candidate will have a working knowledge andprior work experience in either a development, test, or support role in BlockStorage Environments.
Candidate should also have a working knowledge of operating systems that mayexist in an Open Systems Environment (AIX, Solaris, VMware, Windows Server,Red Hat, SUSE, Debian, COS).
Position Requirements :