Product Owner, Loyalty
Vodafone
Bucuresti, RO
‎în urmă cu 22 ore

30-Oct-2020 Full Time

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do.

We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Description

Scope : Purpose of the Product Owner role is to work with all the internal and external stakeholders to launch and grow a differentiated digital 1st loyalty program per multiple segments and business lines and manage all the program components in order to maximize customer awareness, consideration and engagement : surprise & delight, marketplace and cashback.

Job Responsibility

Key accountabilities :

Defines product priorities and objectives :

  • Responsible to translate the business vision, goals and stakeholders feedback into clearly defined requirements and backlog for the teams and provide business reasoning for each item
  • Defines and manages the squad’s business strategy and prioritizes backlog of the Squad, ensuring the value creation for the business, and responsible of the business outcome
  • Research and analyse market, users, follow competition and industry for product roadmap strategy
  • Product Backlog management :

  • Build the backlog of Epics, User Stories to achieve business objectives and keep the backlog updated for at least 2 sprints worth of Ready for Development user stories;
  • Works with the delivery team and Scrum Master to provide clear acceptance criteria.
  • Provide an active role, together with the Scrum Master, in mitigating impediments impacting successful team completion of Release / Sprint Goals
  • Participates together with the Squad members and Scrum master in all the Squad ceremonies
  • Close collaboration with stakeholders :

  • Work with stakeholders and the squad members to identify opportunities for improvement the product.
  • Works with IT counterparts and business partners to understand their new / changing business goals, how they are being implemented through business processes work on translating the needs into IT requirements;
  • Build strong relationship with internal customers and external stakeholders and influence their decisions
  • Responsible for communicating with stakeholders across the board with Review meetings, including other PO’s, business managers, and the development team to make sure the goals are clear and the vision is aligned with business objectives
  • Participates in the development of squads

  • Defines the skills and capabilities required for the proper operation of new squads together with the tribe lead
  • Takes an active role in the Agile community of practice, networking with other Product Owners and agile roles within the company.
  • Participates in the performance evaluation of the squad members
  • Core competencies and experience :

  • Ambitious & competitive professional with high personal drive & leadership attitudes
  • Good team player with social skills that enables collaboration closely and easily with core team members and stakeholders
  • Strong coaching skills and enthusiastic about transferring his / her knowledge
  • Experience working in or with a digital marketing function would be a plus
  • Organized with strong analytical skills, results-driven and delivery-focused
  • End-to-end experience of all steps from identifying business needs all the way to execution
  • Ability to explain a vision to cross-functional team
  • Highly proactive, have a strong can-do attitude
  • Comfortable in problem solving & decision making
  • Technical / professional qualifications :

  • Degree in business administration, economics or engineering / Bachelor Degree
  • Experience in Telecommunication sector at marketing and / or commercial roles / BSc, would be a plus
  • Previous experience working as a Business Systems Analyst / Product Owner or Product / Segment manager
  • Excellent spoken and written English
  • LI-POST

    Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.

    We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

    We actively encourage everyone to consider becoming a part of our journey.

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