Tech Support - Chinese
Randstad Romania
Bucureşti, România
‎în urmă cu 12 ore

We’re now looking for a dynamic and committed Technical Support to join our client's growing team.

Requirements :

  • Excellent English & Chinese written and verbal communication skills;
  • Proficiency in MS Office (MS Excel and MS Outlook, in particular);
  • Communicate effectively with all levels of Team Members, guests and outside contacts;
  • Work effectively in a fast-paced environment;
  • Excellent time management skills and ability to multi-task and prioritize work;
  • Attention to detail and problem-solving skills;
  • A creative mind with an ability to suggest improvements
  • Information

    Organisation / Department

    Job description

    Primary Responsibilities :

  • Effectively communicate technical information to both technical and non-technical
  • personnel;
  • Properly translates all support incidents with detail and accuracy;
  • Communicates with co-workers to research problems and find solutions in a timely
  • manner;
  • Facilitate the flow of information throughout the Integration team;
  • Maintain a good communication with co-workers;
  • Enthusiastically support, actively promote and demonstrate superior customer service in
  • accordance with department and company standards and programs;
  • Provide first help desk support to a diverse group of internal customers.
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