We’re now looking for a dynamic and committed Technical Support to join our client's growing team.
Requirements :
Excellent English & Chinese written and verbal communication skills;
Proficiency in MS Office (MS Excel and MS Outlook, in particular);
Communicate effectively with all levels of Team Members, guests and outside contacts;
Work effectively in a fast-paced environment;
Excellent time management skills and ability to multi-task and prioritize work;
Attention to detail and problem-solving skills;
A creative mind with an ability to suggest improvements
Information
Organisation / Department
Job description
Primary Responsibilities :
Effectively communicate technical information to both technical and non-technical
personnel;
Properly translates all support incidents with detail and accuracy;
Communicates with co-workers to research problems and find solutions in a timely
manner;
Facilitate the flow of information throughout the Integration team;
Maintain a good communication with co-workers;
Enthusiastically support, actively promote and demonstrate superior customer service in
accordance with department and company standards and programs;
Provide first help desk support to a diverse group of internal customers. 
