Technology Analyst
‎în urmă cu 4 ore


Technology Analyst / Windows10 Support Analyst

Location Bucharest (Romania)

Compensation Competitive (including bonus)

Area of responsibilities

  • Develop, maintain, and enhance Systems Integration services for the Standard Operating Environment (SOE) in a desktop / laptop operating environment following Microsoft feature update cycles
  • Support infrastructure such as Active Directory, Group Policy and login scripts.
  • Develop and maintain relevant technical and procedural documentation.
  • Windows OS Patch management, Windows OS Feature & Security updates and Hardware certification
  • Provide support and advice to colleagues and level 2 team members through one on one training and create knowledge articles.
  • Maintain enterprise level security hardening for devices and security policies
  • Providing Solution and estimates for RFPs
  • Driving automation and improving end user experience on device refresh and OS updates
  • Technical skills

  • Enterprise Release management expertise for Windows components
  • Microsoft SCCM and / or Intune, MOE / SOE, Task Sequence (PowerShell scripting)
  • Windows Image management, Servicing and Advanced Group Policy Management, Windows OS related Hardware certification, BIOS management and troubleshooting knowledge, Security, Anti-Virus and End Point Management, Microsoft Analytics, Windows OS Patch management, M 365 implementation
  • Migration & Maintenance, Windows OS& Office Feature & Security updates and Application Packaging, Intune co-management
  • Additional skills

  • German (B2 / C1), English
  • Lead for 2 to 3 team members
  • Soft skills

  • Work in a Global delivery environment
  • Experience in running operations with ITIL processes
  • Excellent Analytical and troubleshooting skill.
  • Excellent in Verbal, written communication.
  • Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands.
  • Experienced in writing RFPs solutions and presentations
  • Our Offer

  • Learning and development possibilities, and training on the job
  • Interesting tasks and international projects
  • Open minded, dynamic and international company culture in a global innovative IT company
  • Pleasant working environment with friendly colleagues in a modern office
  • You can expect interesting tasks and challenging projects, as well as motivated and friendly teams. If you want to be successful with us, we are looking forward to receiving your application.
  • Why Infosys

    Why not join a leading provider of next-generation consulting, technology and outsourcing solutions? At Infosys we are dedicated to helping organizations, in over 50 countries, build tomorrow’s enterprise.

    Whilst we constantly challenge convention, some things remain unchanged : the unwavering ethics, transparency and respect behind everything we do.

    We will always be a company powered by intellect and driven by values.

    From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively.

    Our team of 225,000+ innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies that we bring to every project we undertake.

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