Game Guide
The Escape Game
6 zile în urmă

This is for a brand new location opening in the Georgetown M Street area

Position : Game Guide

Pay : $11-$12. Depending on Experience in the Hospitality industry.

Position Description : Through empathy and expertise, our Game Guides create epic experiences based on each guest’s individual needs and wants.

How Game Guides Serve Our Guests and Our Team :

  • Enthusiastically interacting with every single guest
  • Leading groups of 2-12 guests in upbeat, friendly conversation
  • Collecting information and making meaningful connections with our guests
  • Passionately explaining TEG and the rules of the adventure
  • Closely monitor experiences and use Game Guide software to give teams clues and hints
  • Giving a recap of memorable moments at the end of experiences
  • Occasionally host experiences remotely while upholding epic standards, may lead events with up to 300+ participants
  • Charismatically engage virtual teams and enthusiastically explain the structure of the virtual adventure
  • Efficiently troubleshooting tech problems as they occur
  • Demonstrating operational excellence by :

  • Ensuring game components function properly
  • Using setup sheets to accurately reset games
  • Cleaning games and the building
  • Restocking inventory
  • Completing necessary reports
  • Immediately and graciously resolving service failures
  • Job Requirements :

  • Must be great in front of groups and quick on their feet
  • Flexible availability. This role often works nights, weekends, and / or holidays. Weekly available hours will vary based on events booked.
  • Must have a computer with video call capabilities and a webcam
  • Knowledge, Skills, and Abilities :

  • Genuine love for serving others
  • Flexibility, accountability, and teachability
  • Quick and effective decision-making abilities
  • Creative problem solving
  • Basic computer skills
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