We are seeking a dedicated, analytical, and process-oriented Network Business Partner Analyst with technical, interpersonal, and proactive skills to work as part of a multinational global team responsible for supporting internal and external customers with our Business Partner connectivity.
Core responsibilities :
Managing service requests and demands of internal and external customers for business partner network connectivity;
Monitor / resolve issues through our global ticketing & change management systems;
Acting as an intermediary to customers and vendors;
Close collaboration with interfacing departments for maintaining underlying tools;
Participating in global meetings / projects;
Adhering to company standards in all aspects of the job.
Additional responsibilities :
Support other network services in close collaboration with the globally distributed team, such as :
Participation in the management of the underlying business partner network landscape;
Recommend improvements to network infrastructure, processes and tools for associated components / services;
Work closely with global colleagues to meet team goals, KPIs, and improve processes.
High school / University diploma in science, mathematics, engineering or related field;
2+ years IT experience;
Experience in implementing, administering, and troubleshooting IT environments;
Strong oral, written, communications and presentation skills;
Preferred Qualifications :
Affinity for the IT network sector. Experience in configuring network devices;
The ability to work with a geographically diverse team;
The ability to travel occasionally;
A willingness to mentor more junior staff members, interns, and support desk;
The ability to quickly learn new or unfamiliar technologies and products, independently, using documentation and online resources;
The ability to work closely and effectively with global customers & vendors for project or service related issues.
Apply now Vitesco Technologies is a leading international developer and manufacturer of state-of-the-art powertrain technologies for sustainable mobility.
With smart system solutions and components for electric, hybrid and internal combustion vehicles, Vitesco Technologies makes mobility clean, efficient and affordable.
The product range includes electric drives, electronic control units, sensors and actuators, and exhaust-gas aftertreatment solutions.
In 2019, Vitesco Technologies, a Continental business area, recorded sales of EUR 7.8 billion and employs almost 40,000 people at around 50 locations worldwide.
Vitesco Technologies is headquartered in Regensburg, Germany.