Credit and Collection Controller
Diversey
Bucharest, Romania
2 zile în urmă

Reports To : EU Collection Center Leader Romania / Bucharest

Type of contract : Permanent, full time

Job Purpose : The position is accountable to collect the maximum amount of overdue funds from customers by using a variety of collection methods, especially phone calls (80%).

It will also be responsible for identifying reconciliation differences and disputes and follow up on dispute resolution by developing a strong relationship with the clients.

Main Accountabilities :

  • Managing Credit & Collections resources to maximize cash flow through accounts receivable turnover by performing Collections activities for an assigned portfolio via and phone calls and emails ;
  • Performing Cash Application activities on a daily basis (credit card and cash payments) on request as well as other Order to Cash ad-hoc activities required.

  • Overseeing the collection of delinquent accounts, including arranging payment plans as well as recommendations for turning accounts over to collection agencies or for legal action;
  • Very good understanding of End 2 End of Order to Cash process

  • Implementing policies and procedures governing collections;
  • Driving identification and implementation of process and system enhancements;
  • Taking role on projects;
  • Performs ad hoc and monthly Credit and Accounts Receivable reporting for Finance Management, Sales Management, and Senior Management;
  • Collaborating with business unit and functional leaders.

    Other duties as assigned by the manager

    Preferred Work Experience : more than 1 year of work experience in relevant (finance or accounting) field, Collection experience preferred.

    Language Requirements English excellent & a second European Language is a plus

    Computer Skills requirement :

    Excel intermediate level must

    SAGE 1000 knowledge preferred

    Soft Skills / Competencies

    Results-oriented

    Build working interpersonal relationships with customers by implementing a collections strategy predominant via phone calls.

    Ability to communicate quickly back & forth with clients over the phone and emails.

    Ability to organize the job and prioritize the activities

    Ability to effectively manage time and very high volumes

    Fast learner and eager to grow

    Good interpersonal skills

    Problem-solving ability

    Team worker

    Good organizational skills

    Ability to work under pressure and to prioritize workload

    Understanding of the wider impact of C&C processes and performance

    Positive attitude and pragmatic approach

    Detail-oriented, with the ability to work independently

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