Job Description - CSM Regional Business Operations Manager (19000MB8) Preferred Qualifications
CSM Regional Business Operations manager - outline
Regional Renewal PCSM BusOps manager takes the role of trusted business advisor and business partner to the PaaS PMO Leaders in EMEA, to support her / him in achieving the goals of CS organization within EMEA.
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Their work will have an EMEA-wide impact in the dynamically moving CSM TechCloud organization.
Regional Renewal PCSM BusOps manager will work within the framework of the EMEA&JAPAC CSM Organization, striving for efficiency by building on SaaS&PaaS as well as divisional synergies.
Regional BusOps manager will act as trusted business advisors to EMEA PaaS PMO leader. Her / his role is to participate in the adoption of the corporate and EMEA PCSM strategy, develop governance and mechanisms to its implementation, monitor the progress and suggest continuing further improvement.
This includes involvement, active participation and advise in areas, such as :
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2.CSM Programs & Initiatives Engagement
Responsibilities within the Regional PCSM BusOps Manager include :
3.Dedicated CSM Team support
The HUB BusOps manager responsibilities include support to the team, with the aim to improve efficiency of the team, continuous performance and clarity on processes and tools. This inludes also :
4. Collaboration with CSM Interfaces & Ecosystem
Regional Renewal CSM BusOps manager will navigate the teams to an efficient collaboration with the CSM interfacing units and the wider Cloud ecosystem.
Minimum Qualifications :
Please submit your CV in English.
As part of Oracle’s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made.
This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).
Detailed Description and Job Requirements
Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives.
Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing.
Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives.
Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and / or deals.
Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical / business skills in area of specialization.
Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors / omissions corrected.
For this, relationship management skills strongly desired. Strong written and verbal communication skills. 8 plus years relevant work experience.
As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process.
This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).