The role will focus to the Small Medium Business (SMB) Segment accross Central and Eastern Europe (CEE) Area which is cosisted of 33 countries.
The selected candidate will develop deep subject matter expertise on the performance of key cloud motions and channels of distribution in SMB to support the Planning and Forecasting cycle for the Areas and deliver actionable insights to drive the business.
In specific, the candidate will support the delivery of the centralized SMB Planning and Forecasting processes for the Area leveraging standard tools.
She / He will be partnering with the Area SMB Business Lead to drive forecast accuracy and predictability in the SMB business across all Microsoft Cloud Products and Delivery Consulting (Monthly and Quarterly) , leverage Cloud & Market / Compete analytics including consumption KPI’s to provide business insights on business performance and opportunities to accelerate growth , articulate insights for SMB main channels of cloud sales (CSP, Web Direct, and Hosting) .
In case of CSP ( Could Service Providers) the analytics will be performed both form end customer and from partner perspective.
Business Planning & Forecasting
Support the centralized SMB Planning & Forecasting leveraging standard tools (Commercial Predict)
Partner with SMB Leads to land forecast accuracy.
Insights on Business Performance
Leverage Analytical Frameworks to provide insights on business performance and opportunities to accelerate growth.
Articulate insights on SMB motions / customer segments
Partner with SMB lead to support business reviews
Analyze CSP from end-customer and partner perspective.
SMB Return on investment
Monitor SMB investments, assess productivity and impact of these funds
Support the SMB Investment Framework landing and operation across the Area.
Performs analysis and research of present and future financial performance, financial plans expected returns, resource allocation, pricing, investment opportunities) and economic transactions customer deals, commercial partnerships, acquisitions, etc.).
Assists in the execution of annual business planning and forecasting process. Completes analysis, modeling, and research to support preliminary and adjusted forecast cycles;
partners and solicits insight from business and commercial stakeholders.
Provides business leader support and actionable insights during financial close periods. Reviews recurring financial reporting and presentations;
identifies trends, and formulates action plans. Determines financial results revenue, profitability, OPEX, etc.) and conducts variance analyses;
identifies variance causes and solutions. Collaborates to ensure execution of plans and accountability for results.
Develops and leverages relationships with customers and partners to bolster sales, and to understand and manage business risk;
collects customer feedback data and applies data analysis techniques to improve customer experience; builds strong relationships with customers at senior levels;
designs and negotiates solutions to complex financial issues with customers; engages with customers and partners on their wider relationships with Microsoft;
serves as advocate for Microsoft and its customers; understands customers' businesses to plan growth; manages balance between customer centricity, enablement of sales, and cost effectiveness.
Provides business insights and recommendations to peers and stakeholders to achieve revenue and profitability goals and drive shareholder return, including;
resource allocation, cost optimization, revenue generation, trends, and future requirements. Manages and executes processes through engagement with internal and external stakeholders.
Collaborates with business leaders to define action plans for financial and business analysis findings.
Applies advanced understanding of Microsoft Finance and business monetization strategy, market, key drivers, revenue channels, advanced technology, and business partner work context) to multiple situations to evaluate results and analysis.
Develops and manages strategies to proactively mitigate, or reactively address, potential adverse effects of macroeconomic and / or geopolitical risks.
Maintains working knowledge of Microsoft financial systems, policies, and processes to evaluate potential impacts of changes, and drives improvements in efficiency and accuracy.
Contributes to new and unconventional methods and approaches to data collection, analysis, interpretation, and financial models.
Provides advice and direction to teammates and peers on data management and operations.
Leads efforts to leverage technology to increase productivity report optimization) and to ensure accurate conclusions.
Integrates varied data sources and assimilates the information into a comprehensive, clear narrative. Communicates results in a compelling and understandable message.
Articulates understanding and awareness of business partner situation.
Ensures compliance with company policies, legal standards, and regulatory requirements by reviewing and monitoring accuracy of financial documents and business processes;
drives corrective measures. Consults with business partners on sharing financial information, approved instruments and processes, and consistency with corporate policies.
Collaborates with Compliance groups to ensure team is current on company policies and procedures
Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science, or related field AND 4+ years of post-graduate financial analysis, accounting, controllership, or finance work experience
OR Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science, or related field AND 2+ years of post-graduate financial analysis, accounting, controllership, or finance work experience
OR equivalent experience.
Knowledge, Skills, Abilities
Financial Analysis (stong analytical capability)
Financial Modeling (advanced excel skills, power BI modeling)
Written Communication (excellent command of English langueage)
Passion for technology (understanding of Cloud Services business model)
Culture and Values
Learn more about Microsoft’s Culture : Microsoft Values : Respect, Integrity, Accountability