Maintenance & Monitoring Engineer
ALTEN
Bucureşti, Romania
3 zile în urmă

Job Responsibilities :

  • Performs permanent monitoring, maintenance and management of all system components (verifying the integrity and availability of server resources, reviewing system and application logs and verifying completion of scheduled jobs such as backups, etc)
  • Use monitoring systems, such as Zabbix and IBM DSM or IBM APM, to monitor applications and systems outages and performance issues within monitored environments
  • Building new scripts and tools to act as monitoring plugins
  • Building new dashboards and alert boards in Zabbix and other tools
  • Responds to automated alerts on the health of the monitoring systems
  • Documents the cause and resolution of outages
  • Participates in system installations, upgrades / patches, configuration and tuning
  • Thoroughly documents system configuration and changes and contribute to and maintain system standards and configurations of the IT infrastructure
  • Perform audits of systems, software, system updates, patches, backups, and user account management
  • Analyze system logs and identify potential issues with computer systems
  • Analyze infrastructure and perform technology audits to produce policies and recommendations
  • Perform actions required to resolve tickets and provide detailed documentation as to actions taken to resolve issues, network information, communications, effort and time within ticketing software, Jira
  • Coordinate with peer internal teams and hosting provider(s) to troubleshoot and escalate problems to resolution
  • Analyzing and continuously enhancing existing monitoring systems to ensure all possible symptoms of potential service disruptions are configured for early detection
  • Work with the IT ticketing system to track requests and projects
  • Expert of various standard infrastructure and networking services such as AD, DNS, DHCP, NFS, SSH
  • Perform regular file archival and purge as necessary
  • Researches and troubleshoots the most complex technical issues causing the unavailability of systems or applications for users and provide expertise for resolution
  • Job Requirements :

  • Minimum of 3 years professional experience as a Systems Administrator
  • Zabbix Installation / configuration
  • Solid scripting abilities
  • Experience with SAAS monitoring tools through API would be a plus
  • Strong Linux / Unix background and / or Java Application support background
  • DB2, MySQL, PostgreSQL General systems-level experience
  • Active Directory General systems-level experience
  • Design / architecture experience in producing low-level designs
  • Good knowledge of RDP, networking and Windows services
  • Good documentation and diagram skills
  • Strong problem solving and analytical skills demonstrated the ability to assimilate new information and understand complex topics
  • Strong interpersonal and communication skills, written and oral, to allow works well in a multicultural team environment
  • Self-starter's ability to manage multiple priorities in a fast-paced work environment
  • Quick learning capacity and a focus on results
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