Product Specialist Engineer
Emerson
Napoca, Cluj, Cluj, Romania
‎în urmă cu 2 ore

Job Posting Date

Aug 9, 2019, 2 : 27 : 23 AM Responsibilities Technical / application support :

  • Review, analyze and offer suitable solutions to the most complex technical challenges; provide recommendations to stakeholders through appropriate channels;
  • Offer applications / start up support for engineers on site;
  • Manage promptly and professionally all issues reported by customers;
  • Pursue improvement projects on existing support as deemed necessary from current performance;
  • Provide feedback to Product Management on product performance and shortfalls;
  • Collaborate, communicate and align activities with all European Sales & Service teams to understand customer needs and requirements;
  • Develop and maintain a sound knowledge of Rosemount solutions and other BU's products and Industry applications; Technical trainings :
  • Identifies specific training needs and propose solutions to improve the level of knowledge
  • Deliver new hire trainings and update material as required
  • Evaluates training attendees according to training and business needs;
  • Conduct trainings and share technical knowledge to other engineers and other stake holders within the organization (Customer care, Sales & Marketing)
  • Develop and maintain a sound knowledge of Rosemount solutions, products and relevant industry applications Requirements
  • University degree in Engineering (Technical);
  • 2-4 years experience in a similar position or in a commercial environment (technical support, quotations, technical sales);
  • Highly motivated and very well organized
  • Team-work experience
  • Good understanding of technical applications
  • Languages : English advanced level (mandatory) + any other is a plus
  • PC skills : MsOffice, Interne.
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