Soft skills :
Good communication skills
Able to determine problems and deliver solutions
High attention to detail and flexible attitude
Ability to focus and prioritize
Tenacity and passion for technology.
Technical skills / Knowlegde :
Windows Operating System Configuration (Windows 10, Windows server 2016)
Windows-based networking (management tools, DNS, TCP / IP)
Windows Server Security (Active Directory, anti-malware products, firewalls, network topologies and devices, and network ports)
Microsoft Sql Server fundamentals.
Skills to configure and manage PBX.
Education and experience :
Relevant technical education
1+ year of technical support experience
Bonus qualifications / knowledge :
Microsoft Visual Studio experience
Front end designer (html, css)
Implement, monitor, and maintain Microsoft solutions (storage, network, and security).
Deploy, configure, secure, manage, and monitor devices and applications.
Configure and manage virtual networking.
Configure and manage virtual machine.
Manage voip / pbx solution.