Order Management Associate with French/Italian/Spanish and English
Wipro Limited
Bucharest, RO
3 zile în urmă

This role if for a French or Italian or Spanish and English speaker in an Order Management process handling end to end process of contracts maintenance for vendors across Europe.

MAIN RESPONSIBILITIES :

Job Tasks

  • Assures the check and balance function for all order- / revenue- / and business relevant issues as well as to assure the compliance with policies
  • Assures full ownership for front office (FO) responsibilities and coordinate e2e activities including the involved near- and offshore partners.
  • Actively applies and uses the near- offshore processes and work effectively with other teams. Translates customer requests

  • Performs back office activities such as quote and order processing
  • Assures interface between partners, support sales, credit & collections, support business, delivery, process development and the customer.
  • Makes sure that all the questions are answered in the agreed deadline

  • Assures check and balance function, business controls and audit compliance in order to secure client’s financials
  • Ensures that processes are optimized and that knowledge is transferred to all involved parties at the interfaces to other functions
  • Assures correct handling of support contracts within the client’s systems
  • Presents and escalates professional topics in the area of responsibility to the management team, the own team and adjacent teams
  • Takes over activities assigned by the manager
  • Analyzes processes and business cases in order to provide solutions for improvement
  • Monitors the e2e process
  • Assures that all document are imaged in a timely manner
  • Follows up with the partner to receive delivery date for the order
  • Active involvement in solving non-standard cases for solutions
  • What we need from you :

    JOB REQUIREMENTS :

    Knowledge, skills, experience)

  • University graduate
  • Preferable previous work experience
  • Fluent in French / Italian / Spanish and English (written and spoken)
  • Computer literate particularly Microsoft Package (Windows, Outlook, Excel, Word, IE, etc.)
  • SAP know-how will be considered a plus
  • COMPETENCY REQUIREMENTS :

    Behavior, attitude, capabilities)

  • Understanding of operating in an near / offshore environment
  • Strong Policy and Procedure know-how
  • Excellent communication skills and customer oriented thinking
  • Standing towards business and sales to assure the check and balance function
  • Good knowledge in business administration
  • Organizational and inter personal skills
  • Strong team player
  • By joining Wipro, you have the opportunity to :

  • fantastic opportunity to work for one of the biggest brands in the world in a unique work environment
  • develop a great career opportunity with a leading international outsourcing company
  • opportunity of personal development in a multinational working environment
  • Other benefits :

  • competitive salary with attractive set of social benefits
  • relocation package : in case that you are not living in Bucharest, the company will offer you support in order to relocate to our office location
  • access to a variety of benefits available through a flexible package that can be customized depending on each employees’ needs
  • personal and professional development through a variety of training programs (hard / soft skills)
  • If this role fits with your professional expectations, we invite you to apply and we will get back to you to discuss more details about the recruitment process.

    However, if you are not interested but you know other people who might be, do not hesitate to suggest them to apply.

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