Stanley Black & Decker Inc. (SBD) is the largest tool manufacturer in the world (Fortune 200). SBD is a world-leading provider of tools and storage, commercial electronic security and engineered fastening systems, with unique growth platforms and a track record of sustained profitable growth.
https : / / www.stanleyblackanddecker.com /
Sales Support Specialist (Virtual Remote), Romania
Across all brands
Location : Remote / Virtual, contract with Bucharest office
Support the Sales Team in day to day activities, including preparation of sales offers & listing forms.
Communication between customers and country office and other departments inside Stanley Black&Decker.
Prepare all documents for accounting department to close the financial statements.
Inform Sales Reps about : availability, obsolete products, customer orders, etc.
Making claims on behalf of customers for : missing products, wrong prices, broken products, damaged goods in delivery.
Inform customers about overdue invoices and inform accounts receivable team about customer feedback.
Make effort to resolve customer’s issues.
Sending documents to customers : invoices, credit memo, debit notes, etc.
Providing customers information regarding order status and stock availability.
Administrative tasks for the country entity (such as time & attendance reporting, EHS topics and organization of employee benefits).
Monthly / Quarterly Waste Management administration & statistics.
Cooperate with Central Europe HR department regarding local topics.
Help with translations into local language.
Higher education (or equivalent through experience)
Advantage : experience in a sales support or sales related role
Romanian : fluent level, English : communicative
Proactive, work within deadlines
High degree of self-motivation and ready to take responsibility
Strong MS Office skills, advantage : SAP platform (not mandatory)
Team & multi-cultural orientation
Ability to work from home / remotely
Please send you CV in English*
We offer :
Ambitious and motivating challenges
Regular working hours (Monday to Friday)
What You’ll Also Get :
Career Opportunity : Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development : Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources.
Diverse & Inclusive Culture : We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done.
You’ll find we like to have fun here, too.
Purpose-Driven Company : You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.