2nd Line Engineer, TV Distribution
Vodafone
Bucuresti, RO
‎în urmă cu 22 ore

Your day to day : Troubleshooting

Troubleshooting

  • Troubleshoots and resolves complex technical issues in the IPTV / VTV production environments, providing top notch support for our customers.
  • Solves technical issues reported by the monitoring department (Front Office).
  • Performs emergency recovery actions for components in the IPTV / VTV infrastructure.
  • Captures logs and debug information from IPTV / VTV systems.
  • Documents temporary and permanent fixes that were deployed.
  • Develops custom scripts for the automation of certain operational tasks and service monitoring of the TV Distribution systems.
  • Configuration

  • Performs emergency configuration actions in order to solve issues raised after the deployment of changes or during incidents impacting the IPTV / VTV infrastructure.
  • Coordinates and is involved during the implementation of high-risk changes including network upgrade activities, software upgrades and IPTV / VTV infrastructure parameter changes, maintaining the quality of service and avoiding platform dysfunctionalities.
  • Maintenance

  • Implements preventive maintenance actions.
  • Coordinates integration / acceptance testing for new network elements in the IPTV / VTV infrastructure.
  • Professional Development

  • Regularly participates in internal and external training sessions in order to improve their technical skills.
  • Trains the monitoring operators (1st Line) and new employees in TV Operations.
  • With these skills, you are a great candidate :

  • Advanced Linux / Streaming / CDN technologies knowledge
  • Advanced knowledge related to IPTV / OTT concepts and equipment.
  • Proven ability to capture and analyse system / network traces (e.g. Wireshark, Fiddler, Charles)
  • Full understanding of internet protocols like HTTP, RTP, RTCP, RTCP, RTMP, UDP, ARP, ICMP and CDN Technologies
  • Knowledge related to micro-services based architecture and containerization (Docker, Kubernetes).
  • Understanding of network security practices including the use of VPNs, ACLs and firewalls.
  • Advanced communication skills, capability to work in a multi-national environment, advanced spoken / written English language knowledge.
  • 2-3 years of experience in IT System Administration / Telecommunication area, 1-2 years of experience in operations and support of AV-Pipe / CDN platforms
  • Technical studies : Faculty of Electronics, Telecommunications and Information Technology / Faculty of Automation and Computer Science.
  • Sounds like the perfect job? We’ve got even more to offer :

  • In this pandemic period we have 100% work from home for your safety. After this pandemic period we have 2 days work from home per week!
  • Medical and dental services.
  • Life insurance.
  • Dedicated employee phone subscription.
  • Special discounts for gyms and retailers.
  • Annual Company Bonus.
  • Ongoing Education we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills.
  • You get to work with tried and trusted web-technology.
  • Getting in on the ground floor of and technology changing company.
  • Flexible Vacation Take time off when you need it, we trust you!
  • VOIS

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