Business Analyst
Serviguidebpo
Adjud, RO
2 zile în urmă

Serviguide BPO, perteneciente al grupo HPS, precisa incorporar 1 perfil de Business Analyst

Ofrecemos :

  • Contrato indefinido.
  • Horario : Lunes a Jueves de 8.00h-9 : 00H a 17.30H-18.30H. Viernes de 8.00h-9.00h a 14.30h-15.00h. Julio y Agosto : de L-V de 8.00h-15.00h
  • Participación en proyectos y tecnologías innovadores.
  • Proyectos indefinidos e internacionales.
  • Empresa en constante evolución.
  • Buen ambiente de trabajo.
  • Modalidad trabajo Rumanía
  • Nature of the tasks

  • Lead analysis activities providing supervision and mentoring for other analysts.
  • Plan requirements elicitation.
  • Manage and produce clear and qualified requirements from unstructured information.
  • Clarify and prioritise business needs.
  • Build up the requirements package.
  • Organise, prioritise, specify and model the requirements.
  • Validate requirements with stakeholders.
  • Lead the definition and improvement of standards and best practices; promote requirements reuse.
  • Develop business test scenarios.
  • Support other teams (e.g. development, quality assurance and control).
  • Conduct User Acceptance Tests (UATs).
  • Manage requirements review and approval cycle.
  • Provide training to support roll-out (if required).
  • Take the lead in defining, maintaining and improving the analysis activities methodology.
  • Maintain up-to-date system documentation.
  • Communicate impact of changes to stakeholders.
  • Education

  • University degree (minimum 4 years’ post-secondary education or duly recognised as equivalent to Level 6 EQF Bologna Process) in a relevant field.
  • Knowledge and skills

  • Strong analytical thinking; problem-solving and critical mindset.
  • Ability to propose solutions aligned with EUIPO strategies.
  • Fast learner, able to take up analysis tasks quickly in a new domain.
  • Responsible, self-organised, able to work to tight deadlines proactively, in a team. Time-management capacity and ability to prioritise and report.
  • Communication skills : excellent verbal, written and presentation skills, able to participate in multilingual meetings and to communicate effectively to all levels of stakeholders.
  • Interaction skills : facilitation capacity, able to take leadership and influence.
  • Team worker, willing to share knowledge as well as to work independently with minimal supervision.
  • Capable of working in an international / multicultural environment.
  • Able to moderate discussions and negotiate effectively to resolve differences.
  • Customer focused.
  • Excellent command of MS Office tools (i.e. Word, Excel, PowerPoint, etc.).
  • Resilience, that is to say, the ability to work efficiently and maintain the quality of the analysis service under pressure.
  • Effective use of modelling tools, requirements management tools and other productivity tools.
  • Knowledge of requirements gathering standards and methodologies. BABOK or IIBA certification (or equivalent).
  • Knowledge of requirements management tools.
  • Excellent command of written and oral German and English (C1)
  • Experience

  • Proven international experience as an analyst : analysing, eliciting, gathering and drafting clear and implementable requirements, working with use cases, business process modelling or data modelling.
  • Experience in business analysis and business process modelling (BPM).
  • Practical experience in the use of requirements management tools.
  • Minimum of 7 years of full-time professional experience in analysis activities.
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