Amazon strives to be the world’s most customer-centric company, where customers can research and purchase anything they might want online or offline.
We set big goals and are looking for people who can help us reach and exceed them. Kindle is one example of this. Kindle is the best-
selling product in the history of Amazon.com, and the Kindle business is one of the most innovative and fastest growing businesses at Amazon.
The Amazon device team designs & engineers high profile consumer electronics, including the best-selling Kindle family of products.
We have also produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. We provide customers a fully integrated service with instant access to over 27 million movies, TV shows, magazines, newspapers, books, songs, apps, and games.
The Alexa Data Services team is part of Amazon’s speech platform organization that provides speech recognition capabilities for a variety of Amazon products and searches, most visibly, the Amazon Echo products.
Quality Assurance Manager is a newly created role to deliver, sustain and improve world-class quality processes, metrics, tools, and solutions for local ADS operations and will report into local operations team.
As a Quality Assurance Manager, you will work with local Operations teams and other ADS teams in implementing programs for driving the quality of our data.
In addition to experience with implementing successful data quality assurance programs, we're looking for someone to drive quality through data, people, process, and technology improvements, and drive excellence across multiple teams.
The successful Quality Assurance Manager will be obsessed with quality improvement, experienced and highly committed to creating world class programs and initiatives for continuous improvements, able to develop and drive a detailed quality strategy, as well as take a hands-
on approach to executing that strategy.
In this role, you will :
You should thrive and have demonstrated success in an environment which offers ambiguously defined problems, big challenges, and quick changes.
You will be expected to balance detailed execution with speed and possess solid collaborative skills. You will be working in a fast-
paced environment where every day brings new challenges and new opportunities.
You should have excellent business and communication skills and be able to work with business owners to implement and drive quality goals.
This position involves regular communication with senior management on quality program status and risks.
The successful candidate will be a recognized expert for their quality management and quality improvement abilities.
Summary of responsibilities