Credit & Collection Specialist with German
Napoca, Cluj, Cluj, Romania
6 zile în urmă

Credit & Collection Specialist with German

Primary Location


Job Posting

Aug 17, 2020, 4 : 27 : 29 AMAs a Credit & Collection Specialist for DACH, you will be responsible for managing a specific portfolio of current and overdue receivables and responsible for dispute management.

The role has direct impact on company cash flow which is critical to business continuity. Responsibilities :

  • Proactive collection of all receivables in line with credit terms;
  • Responsible for monitoring assigned accounts - Customer calls and / or correspondence within a highly performant credit department;
  • Internal and External customer interface (business to business customers);
  • Dispute Management : drive resolution of disputes liaising closely with all due departments within the business;
  • Sales and senior management request of support when necessary to accelerate the collection process;
  • Must communicate & follow up effectively with other departments regarding customer accounts on a timely basis;
  • Monitor customer's payment performance and proactively seek to reduce payment problems;
  • Review new orders and new accounts from credit perspective, assess customer’s credit worthiness and monitor credit limits on the accounts;
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department goals;
  • Compliance with credit processes, procedures & internal controls.
  • Requirements :

  • Education : University degree in Finance of Business Administration;
  • Experience in finance or ideally receivables management (advantage);
  • Experience in customer service;
  • Previous experience in a multicultural environment;
  • Understanding of basic financial terms;
  • Language skills : English at advanced level, German at advance level;
  • Key competencies :

  • Excellent written and verbal communication abilities;
  • Commitment to excellent customer experience;
  • Reliable & pays attention to targets and deadlines;
  • Able to cope with increased workload towards the month close;
  • Great work ethics - self motivated;
  • Great interpersonal skills; team player;
  • Microsoft Office knowledge.
  • About Vertiv

    Vertiv is a global leader in delivering the hardware, software, analytics and ongoing services customers rely on to enable their vital applications to run continuously, perform optimally and grow with their business needs.

    Vertiv solves the most important challenges facing today’s data centers, communication networks commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network.

    We design, provide and service global critical infrastructures that is helping the world to be always UP and Running. We maintain critical buildings (hospitals, railways, airports, financials, underground, stadiums) and support international businesses to make sure the power is always ON.

    We are here to enable you to always communicate with your family, friends & coworkers worldwide.

    We are ONE team within a Global structure sharing the big picture and creating a higher impact in a dynamic world. As employees we OWN our personal development and we believe in open communication across the organization, continuous development and appreciation.

    Vertiv is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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