Req ID : 122381
We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions.
Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
You can be our next colleague, as a :
HR Team Analyst with German
Your Role :
You will be responsible for dealing with all incoming HR service requests from Managers, Employees and HR Business Partners and 3rd party stakeholders in our business Operations Centers such as : updating systems, including payroll, creating documents and escalating non-standard requests to specialist teams for action.
Your Challenges :
Handle service requests (e.g. creation of employee documentation, payroll related queries, support in recruiting, etc) via Salesforce portal, email, chatter and / or phone and processing these using the Case Management Tool and / or relevant HR systems;
Create and manage the employee documentation including archiving;
Ensure SAP / HR Connect data entry of organisational management and personal administration;
Be the HR Systems first level support;
Handle payroll and employment related queries;
Ensure compliance with legal requirements for processing requests (e.g. Consent to Use of Data, Security Questions);
Follow the work instructions for the service / country relevant to the request and ensure compliance with specific policies and procedures as required;
Keep record of all open requests and regular follow-up until their completion;
Allocate requests with specific process / language / country requirements to the relevant colleagues as appropriate;
Create or request supporting documents required in processing service requests;
Run standard and ad hoc reports on request for customers and other HR Operations stakeholders.
Education : Degree level qualification, HR qualifications an advantage, but not prerequisite;
Language : German Advanced; English medium / advanced;
Experience : 0- 3 years’ experience in a relevant position;
Good customer service or HR knowledge;
Positive and proactive attitude, with resilience under pressure;
Excellent customer and interpersonal skills;
Microsoft tools : Word, Excel, PowerPoint essential;
SAP HR Connect / BW Reporting is a plus;
Experience of SAP HR BW, Payroll related systems desired.
An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.
We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
Job Type : Experienced