Your day to day :
The availability of critical IoT services, as well as offering a swift and reliable resolution to ongoing incidents will be your primary accountability.
You will be part of a team where we value and offer respect, celebrate success, recognize Performance and assure work-life balance.
Collaboration and customer obsession are part of our DNA. This is your chance to operate the latest technologies in IT and use your analytical thinking to understand how the service works and your creativity to improve it for an awesome customer experience.
With these activities, you will have a great impact on our business :
To proactively detect and resolve possible service affecting application issues.
To manage and resolve a high proportion of incidents without vendor intervention.
To provide input for planning, assessment, implementation, rollout and preparation of change requests
To identify automation opportunities and implement maintainable solutions to address them.
To assist in building reliable knowledge and skills throughout the team.
To be actively involved in the project decision making and agree upon measurable and realistic timelines for deliverable tasks.
With these skills, you are a great candidate :
Experience in a multinational environment
English proficiency, both written and spoken (C1-C2)
Good understanding of ITIL, DevOps & Agile methodologies
Technical knowledge and experience working with : AWS, Relational DBs (Oracle), Linux CLI
Solid understanding of programming / scripting with any of the following languages : Bash, Perl, Java, Python
Solid understanding of Unix OS
Familiarity with streaming platforms, such as Apache Kafka