Your new responsibilities
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Strategic Account Manager in Atlanta , GA
The primary objective of this position is to provide targeted customers with individual and timely support based on their specific needs.
This role will also enhance customer relationships as it will provide an increased level of ThyssenKrupp commitment to their accounts.
Essential duties and responsibilities :
Building strong customer relationships, and maintaining market movement and competitor’s positions and strategies.
Providing direct customer service support to current National Accounts, particularly those with saturated portfolios.
Tracking customer’s current contract term and extending where appropriate with a focus on keeping current customers from going to bid with their portfolios.
Proactively approach customer to make service recommendations that will increase repair sales.
Growing the customer’s portfolio organically as the customer grows.
Development of small accounts that have previously been looked over due to portfolio size.
Other duties as assigned.
What we look for
Minimum five (5) years service and repair sales experience
Bachelor’s Degree or; 3-5 years of related experience or training or; an equivalent combination of education and experience
Background in facilitating large scale projects involving a multitude of people and documentation.
Experience with customer service account management, sales and office administration necessary.
CRM systems experience.
Strong customer service focus.
Excellent communication skills, both written and verbal.
A cultivated attention to detail.
Strong computer skills.
Strong Microsoft Excel and PowerPoint abilities
Experience with facilities management.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, age and veteran status or any other protected status required by applicable law.