Client Support IT with German
Core Recruit
Cluj-Napoca, România
4 zile în urmă

Requirements for candidates

  • Level of young professionals or 1-3 years of experience
  • Commercial training, studies or knowledge of merchandise management systems
  • Simple SAP user knowledge (no support knowledge)
  • Experience with ticket systems
  • Basic experience in IT support
  • Very good knowledge of German (C1 level desired B2 minimum) and English language skills (spoken and written)
  • Service oriented
  • Careful and speedy way of working
  • Reliability
  • Solution-oriented
  • General requirements

  • Service hours between 08 : 00 - 19 : 00
  • 40h week with 8 hours day shift model with 30min lunch break
  • Basic willingness to work on all weekdays (Monday to Friday) during the entire service time even on Romanian public holidays but not on German public holidays (following German calendar)
  • In very rare case and on request also Saturdays, Sundays and public holidays
  • Microsoft Office knowledge (user level) in service desk activities corresponding previous knowledge or experience values
  • SLA relevant activities are always processed!
  • Training and onboarding remotely in Romania and sometimes in Germany onside the clients location
  • Raportați această lucrare

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