Client Support IT with German

Core Recruit

Cluj-Napoca, România

4 zile în urmă

Requirements for candidates

Level of young professionals or 1-3 years of experience

Commercial training, studies or knowledge of merchandise management systems

Simple SAP user knowledge (no support knowledge)

Experience with ticket systems

Basic experience in IT support

Very good knowledge of German (C1 level desired B2 minimum) and English language skills (spoken and written)

Service oriented

Careful and speedy way of working

Reliability

Solution-oriented

General requirements

Service hours between 08 : 00 - 19 : 00

40h week with 8 hours day shift model with 30min lunch break

Basic willingness to work on all weekdays (Monday to Friday) during the entire service time even on Romanian public holidays but not on German public holidays (following German calendar)

In very rare case and on request also Saturdays, Sundays and public holidays

Microsoft Office knowledge (user level) in service desk activities corresponding previous knowledge or experience values

SLA relevant activities are always processed!

Training and onboarding remotely in Romania and sometimes in Germany onside the clients location

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