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Largely responsible for recognizing areas for improvement within ADP, the Finance Transformation Project Manager must identify and implement necessary changes to enable our organization to perform to its optimum ability.
Performing a challenging and diverse role, you will often be responsible for overseeing all areas of a business, implementing any operational changes, and delivering measurable improvements.
This role is a key link between the Bucharest OTC CoE, the Global Program Management team and the Business units, with direct reporting to the Program Management organization.
Main responsibilities :
Lead and support OTC transformation projects (includes OTC reorganization, activities transitions, new product introduction, OTC requirements, development projects, standardization, etc.
the projects magnitude is : Large
Lead and support projects ramp up (design, UAT, process stabilization).
Lead and support process standardization / improvement across EMEA.
Lead and support policies and metrics re-design.
Lead and support any transition teamwork & reorganize across EMEA.
Participates in internal and cross functional projects;
Fulfils periodical / ad-hoc reports for the management team and / or other internal stakeholders based on the requests received;
Ensures adherence to Sarbanes-Oxley & other guidelines, and supports internal & external audits;
Builds & maintains long-term relationships with customers & key stakeholders;
Responsible for project governance;
Responsible for project change management;
Overviews processes, advices, adjusts and implements process streamlining and / or change within business process management to better harmonize resources to the benefit of the organization.
Responds to business needs by continuously using, maintaining and improving tools and systems specific to business area.
Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience
Negotiates with Senior management, customers, regulators or vendors to influence decisions.
Knowledge and Skill Requirements :
5+ years in project management and facilitation of large cross-functional teams in business operation. Finance experience is a plus.
BPO Industry experience is a plus.
PMP Certified; Lean Six Sigma is a plus
Excellent communication skills both written and oral.
Client management exposure is required.
Knowledge of project management methodologies and best practices.
Ability to work with minimal guidance or supervision in a time critical environment.
Ability to be flexible and quickly adapt to changing business needs and processes.
Ability to understand, utilize, & create business metrics.
Ability to mine, analyze, and present data.
Requires experience in transitions / knowledge transfer between countries.
Communication level : Senior Leadership.
Reports & Performance Metrics :
Provide weekly- monthly updates on process and projects status.
Proactively investigate the cause of any poor performance and work with local team, CoE and the Finance team to resolve the cause;
Update all checklists and controls to prevent recurring problems where possible;
Support any team who are struggling so that all tasks are achieved on time and all performance metrics achieved;
Ensure professionalism within the team.