Associate Functional Support Engineer
Wolters Kluwer
Napoca, ROU
3 zile în urmă

Wolters Kluwer Financial Services is a well-established player in the RegTech space, developing technology solutions used by financial institutions across Europe to do their regulatory filings.

You will be responsible for the development, maintenance and support of our regulatory risk reporting applications. You will use around 90% financial knowledge and with 10% technical knowledge to do the tasks.

You will work in a distributed cross-functional Agile / Scrum development team.

Job Description :

Resolve moderately complex functionalproductissues reported by users via a dedicated platform and / or remote access, under guidance of established policies and procedures.

Responsibilities :

  • Resolve moderately complex technical and product related issues reported by users via e-mail, telephone and remote access, under guidance of established policies and procedures
  • Test and identify defects by documenting in the tracking system for the attention of the development team, may provide informal guidance to new team members
  • Liaise with internal escalation, development and functional teams for issue resolution, explain complex information to others
  • Understand key business drivers and build knowledge of the company, processes, and customers
  • Requirements :

  • Bachelor’s Degree or equivalent relevant experience. Financial studies ideally
  • Working knowledge of database technologies such as Microsoft SQL Server or Oracle preferably
  • Basic understanding of financial concepts and banking instruments
  • Financial mathematics, instruments and markets
  • Risk management
  • Advanced Excel
  • Fluency in English, written and oral. Other languages are considered an asset
  • Our Offer :

  • Internal Growth programs : #Grow; Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, mind & body webinars)
  • Days off based on seniority
  • Yearly performance bonus
  • Holiday bonuses for Christmas and Easter
  • Monthly allowance that can be used for public transport / parking / sport etc
  • Referral bonus
  • Flexible working schedule
  • Corporate health insurance
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