IT On-Site Support
Bucuresti, Romania
1 zi în urmă

Job Description :

  • Solving hardware and software problems for the company's stakeholders in all infrastructure related topics;
  • Using basic laboratory skills to setup and troubleshoot problems;
  • Ensuring smooth functioning of various laboratory and manufacturing application systems;
  • Drafting clear and concise case notes and technical documentation;
  • Providing Level 1 End User Support when needed, ensuring that the defined Service Level agreements are met and the IT systems are functional.

    Requirements :

  • Bachelor degree in Computer Science or relevant experience;
  • Knowledge of network principles (WAN / LAN) and hardware (Servers / Switches / Routers);
  • Experience with managing users, accounts and groups;
  • Knowledge of Microsoft Office applications, Windows and experience with File Servers / Network Shared Drives / Shared Multifunction devices.

    Nice to have :

  • Knowledge of Laboratory and Manufacturing Application Systems, Backup / Restore processes and Data Integrity Controls as per GxP compliance;
  • Exposure to Laboratory instruments and their related applications.

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