Technology Analyst
1 zi în urmă

Your role

In the role of Technology Analyst, you will act as a primary developer om applications. You will eventually conduct requirement analysis, define the activities and modules to develop and lead execution to guarantee superior outcomes.

You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients’ business needs.

You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Responsibilities :

  • Prioritizing and escalating with L3 team member to ensure timely resolution
  • Server Build and Decommission of Windows Servers.
  • Windows Server Backup and restoration. File / folder restoration.
  • Work on Server (CPU, Memory, Low disk space, Cluster failed) alerts.
  • Work with Hardware team to fix issues with Windows server hardware.
  • Troubleshoot and fix issues with monthly MS Security patches.
  • Perform analysis of repeated incidents and come up solutions that help in preventing such incidents.
  • Contribution to automation by analyzing repeated tasks and transform to automated tasks there by reducing manual effort.
  • Mentoring of L1 team members on best practices, technical solutions and scripting.
  • Technical skills (Required - Mandatory) :

  • Maintain Windows 2008 R2 / 2012 / 2016 and upgrades, patches.
  • Maintain and Administer AD (Windows 2008R2)
  • Maintain and Administer Microsoft Cluster solutions.
  • Basic understanding of SSCM and SCOM
  • Basic understanding of backup utilities (e.g.IBM TSM / EMC Networker tool set).
  • Knowledge of maintaining Antivirus management servers
  • Troubleshooting skills with Windows Servers, SCCM
  • Understanding of VMWare virtualization technologies
  • Understanding of Storage technologies.
  • Technical skills (Required - Nice to have) :

  • Understanding of VMWare virtualization technologies
  • Understanding of Storage technologies
  • People skills :

  • Good Team Player,
  • Good Attitude,
  • Proactive problem solving
  • Good communication skills
  • Soft skills

  • ITIL Process Awareness (Incident, Change and Problem Management)
  • Strong analytical and troubleshooting skills.
  • Good verbal and customer handling skills over phone (service desk function)
  • Strong Business Communication skills
  • Willingness and flexibility to learn new technologies such as backup, storage, database, middleware etc. at L1 and scale up quickly.
  • Personal

    Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include :

  • High analytical skills
  • A high degree of initiative and flexibility
  • High customer orientation
  • High quality awareness
  • Excellent verbal and written communication skills
  • About Infosys

    Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.

    With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey.

    We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.

    Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. to see how Infosys can help your enterprise navigate your next.

    All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees.

    Infosys is proud to be an equal opportunity employer.

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